Re: Office Home & Student 2007
- From: "LVTravel" <none@xxxxxxxxxxx>
- Date: Tue, 1 Dec 2009 12:19:40 -0500
"Doctor D" <DoctorD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:B4D5E914-7EB1-4DCE-BD0F-56F36BF21493@xxxxxxxxxxxxxxxx
Error message is: error 1311 Source File Not Found
C:1Y1561403.CAB
"LVTravel" wrote:
"Doctor D" <Doctor D@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DEF7B130-77A5-4C0E-AFC3-DF6745C78244@xxxxxxxxxxxxxxxx
> I recently purchased Office Home & Student 2007 upgrade for my Sony
> computer.
> I inadvertantly deleted Works prior to the installation. As a result, > I
> received an error when trying to install and unable to proceed. Any
> advice
> on working around this?
>
> Thanks
Considering that Home and Student is NOT an upgrade product, it is only
available as either a retail full install or as a license key for activating
the downloaded trial version, you are having another issue than having Works
not on the computer. Please post the exact error messages you are receiving
and double check that you do, in fact, have Home and Student and not another
version of Office.
Office Home and Student 2007 $149.95/NA Upgrade not applicable.
(line copied from
http://office.microsoft.com/en-us/products/FX101754511033.aspx)
.
Have you totally deleted any pre-installed trial version of Office software and it's activation assistant from the computer and rebooted the computer prior to attempting to install the software package you have purchased. Missing CAB file error message is a common complaint when attempting to over-install a trial version. Also make sure that the disk is clean with no fingerprints or scratches on the shiny side of the disk.
What anti-virus, anti-malware program and version are you running on the computer as this can also interfere with installation of Office programs in some instances.
.
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