Re: Trojan infection

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I did not think this was an Office problem, but I figured you guys would have
more understanding than I would, as my browser is Internet Explorer 8. I
have Advanced System Care 3 and Windows Live OneCare. I ran ASC3, it says it
cleaned everything, but that warning keeps popping up. Windows Live OneCare
says my PC status is "Fair"

Do I need to spend the extra money for an AV to get this thing off my
computer?
--
Richard Champlin



"Milly Staples [MVP - Outlook]" wrote:

Do you have a current AV solution that you either downloaded for free (AVG
or other free AV)? If yes, ignore the warning and immediately run your AV on
your machine.

If you don't have a current AV, go to the Internet and run a free online
scanner like Housecall to scan your machine.

You are a victim of a scam AV advertisement that has somehow been allowed by
your browser. Do NOT download or install it, it will give you more grief
than you need.

Once you have run Housecall, clean everything and in the name of all that is
holy, get AVG, or Avast, or Grisoft or another REPUTABLE AV and install it,
run it, update it daily and stay away from THOSE sites.

By the way, not an Office problem.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Richard Champlin asked:

| I am not sure where to turn. I was involved in a chat session with
| Comcast to correct a setting on my DVR....suddenly, at the end, I
| starting getting a Critical System Warning, saying my "...system is
| infected with a version of Trojan.Win32.Agent.azsy. It is a Windows
| PE EXE...." Clicking on the warning balloon brings up Personal
| Antivirus, which lists a series of infections. Then, of course,
| there is a button to clean it. But you can't do that without buying
| a license, which I don't currently have the money for.
|
|
| Any ideas? This is really getting me angry.
| If someone can e-mail me, I can send a screen print.



.

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