RE: Status Bar Disappeared In Word 2007

Tech-Archive recommends: Speed Up your PC by fixing your registry

Hi Daisy,

I didn't get your second posting before I left for the day yesterday but the
problem was resolved by deleting the Word data registry key. Because I didn't
get your advice I didn't check the COM add-ins but if this happens again I
will do so.

I've kept the link to KB921541 which is a very useful article.

I think we can close this one, thanks again for your help,
Malcolm



""Daisy Cao [MSFT]"" wrote:


Hi Malcolm,

Thank you for your update.

If the issue disappears in Word safe mode. We can troubleshoot the issue
further with following steps in the article 921541:

Delete the Word Data registry key
Delete the Word Options registry key
Rename the Normal.dot or Normal.dotm global template file
Disable the Startup folder add-ins
Delete the COM add-ins registry key
Determine which COM add-in program is causing the problem

921541 How to troubleshoot problems that occur when you start or
use Word 2007, Word 2003, or Word 2002
http://support.microsoft.com/default.aspx?scid=kb;EN-US;921541

Please start to troubleshoot the issue with normal.dot and the data/options
registry. Then you may check the COM add-ins to figure out the root cause.

Regards,

Daisy Cao

Microsoft Online Support
Microsoft Global Technical Support Center

====================================================
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--------------------
| Thread-Topic: Status Bar Disappeared In Word 2007
| thread-index: AcoJKy8vnVL6Hy5gSl23807Gf/DlVA==
| X-WBNR-Posting-Host: 78.147.236.140
| From: =?Utf-8?B?RGVsbCBCb3k=?= <DellBoy@xxxxxxxxxxxxxxxx>
| References: <B2C46843-26C2-4253-AC4F-C95E3A7696A6@xxxxxxxxxxxxx>
<#bq62vrBKHA.5508@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Status Bar Disappeared In Word 2007
| Date: Mon, 20 Jul 2009 04:14:01 -0700
| Lines: 95
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| X-Tomcat-NG: microsoft.public.office.misc
|
| Hi Daisy,
|
| Thank you for your post, it's good to hear from you again.
|
| I am going to see my customer tomorrow and will try starting Word in safe
| mode.
|
| If the Status Bar appears in safe mode I plan to try renaming the Normal
| template (to eliminate corruption of this template) and if that doesn't
work
| I will rename the Word data key in the registry to see if this is the
cause.
|
| If both of these don't work or if I find that the Status Bar doesn't
appear
| in safe mode I will try repairing Word.
|
| The customer tells me that she is running Word in Print Layout view. She
| can see the Status Bar in the other Office apps she is running.
|
| I will get back to you after 18:00 British Summer Time tomorrow.
|
| Kind regards,
| Malcolm
|
|
| ""Daisy Cao [MSFT]"" wrote:
|
| >
| > Hi,
| >
| > Glad to see you again.
| >
| > I understand the status bar of your customer's Word 2007 SP1 disappears.
| >
| > First, let's try Word safe mode:
| >
| > Click start, click run, type "winword /a", could we see the status bar
now?
| >
| > Also, I noticed a article for Word 2003 and please check if your
customer
| > is on Full Screen Mode:
| >
| > Your toolbars are missing, your menu bar is missing, or your
personalized
| > settings are not retained when you start Word
| > http://support.microsoft.com/kb/291484
| >
| > If the issue persists in word safe mode, let's try to repair Office to
test
| > the issue.
| >
| > Please also let me know if your customer could see status bar in other
| > Office 2007 applications such as Excel?
| >
| > Regards,
| >
| > Daisy Cao
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Status Bar Disappeared In Word 2007
| > | thread-index: AcoGI9xhL+n3KcZBTRqOyzsVMYPkMQ==
| > | X-WBNR-Posting-Host: 78.147.236.140
| > | From: =?Utf-8?B?RGVsbCBCb3k=?= <DellBoy@xxxxxxxxxxxxxxxx>
| > | Subject: Status Bar Disappeared In Word 2007
| > | Date: Thu, 16 Jul 2009 07:44:02 -0700
| > | Lines: 5
| > | Message-ID: <B2C46843-26C2-4253-AC4F-C95E3A7696A6@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3168
| > | Newsgroups: microsoft.public.office.misc
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.misc:71599
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.office.misc
| > |
| > | A customer running Microsoft Word 2007 SP1 has contacted me, the
status
| > bar
| > | has recently disappeared and she wants to get it back, can anyone
help?
| > |
| > | Please note that I have re-posted at the suggestion of Microsoft
TechNet
| > | customer services and I am awaiting a response from MSFT.
| > |
| >
| >
|


.

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