Re: i can't open .doc, .docx, .xls, .xlsx ... files

ok,

then you should
move or copy your
personal files off
the computer

then review your
laptops procedures
for initiating a "factory
restore".

most laptops have
a special method to
initiate a "factory restore"
which will revert your
laptop to the state from
the factory.

the procedure will
format the hard drive
and then "re install" the
original programs.

-------------------

to me, this is the only
option you have because:

1) your restore points go
back only a few days and
did not resolve the issue.

2) you removed both
"office's" and still had the
problem.

3) you cleaned the registry
and still had the problem


so, it's best to restore the
laptop to its original and
functional state via
a "factory restore"

or if vista was manually
installed on the laptop with
windows cd's, the "re-install"
vista.

but be sure you have the
special hardware drivers for
your laptop to install also.


-------------

unfortunately, there is very
little on the net about "hybrid"
version of oem's.

also, since I'm not in front of
the laptop to see what you may
be missing,

it is difficult to provide you
with any suggestions from
where I am.

--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen




"halo_quebec" <haloquebec@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:3CB4D03A-EA11-45D3-B806-B56CA3AB13CF@xxxxxxxxxxxxxxxx
i had about 1500 keys that needed a repair.. but after the repair, i still
not able to open my files...

"db" wrote:

have you ran a
registry cleaner
yet?

go ahead and download
the run the freeware called

"eusing"

it will reconcile the registry
keys to the physical files
on the disk.

any keys which don't have
any files on the disk are
known as "orphaned" keys
and they need to be removed.

the issue with "hybrid" is that
it is still in the registry and
referencing files on the disk,

which are no longer there.

so run "eusing" and lets
cross our fingers.


--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"halo_quebec" <haloquebec@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:CF403E3B-48AB-40E9-807E-579B9C1B5722@xxxxxxxxxxxxxxxx
> At the moment, i use the office for small business
> that my father borrow me, because i though its was my profession the
> problem... i don't have Professionnel and Student anymore.
>
> I can use office by opening it or dragging&dropping office's files on office
> appropriate shortcut (like .xls on Excel shortcut) but when i double click on
> a file (like .xls) there is like a installation of professionel Hybrid 2007
> that start for like 5-10 seconds then i get a error message telling me that
> my file path is incorrect and then the office application start blank.
>
> i tried "Microsoft office diagnotic" but it found no problem,
> i search "office source engine" in my research bar in my "startUp" and i
> found ose.exe, but when i click on it, nothing happened (i tried few times)
>
> i tried to reinstall student office version, but i didn't find how to...
>
>
> "db" wrote:
>
>> no problem.
>>
>> it is a confusing issue
>> you have.
>>
>> so correct me if I don't
>> understand the following:
>>
>> at this time your laptop does
>> not have office student or
>> office professional installed.
>>
>> however, when you click on
>> an office file, the installation
>> process is initiated for the
>> "hybrid" version but the
>> mso files/folder cannot
>> be found on the disk.
>>
>> there should be a folder
>> on the drive called mso
>> and it would have all the
>> student office setup
>> files that setup cannot
>> locate.
>>
>> ---------------------
>>
>> what I would do is to double
>> check "services" via admin
>> tools and ensure that the
>> service for
>>
>> "office source engine" and
>> "microsoft office diagnostic"
>> services are enabled.
>>
>> perhaps if they are disabled
>> then this may be a problem.
>>
>> ------------------------
>>
>> another thing to try it to go
>> ahead and reinstall the
>> student office version on the
>> laptop since it was functional and
>> you did not have this issue
>> pertaining to setup.
>>
>> you may be able to use
>> a system restore point
>> to restore those system
>> files.
>>
>> or perhaps you may even
>> consider a factory restore
>> to get the machine back to
>> its original and functional
>> state.
>>
>> ( but if you do, then be sure
>> to copy or move your personal
>> files off the disk or they will
>> be wiped away.
>>
>> you can upload 25gigs for
>> free up to microsofts skydrive
>> server.)
>>
>> ------------------
>>
>> then you can install office
>> pro on the laptop into
>> a different folder/directory.
>>
>> you will have two functioning
>> office's but then you won't
>> have the problem with setup.
>>
>> then we can work on having
>> the student version removed.
>>
>> -------------------
>>
>> there is yet one more option.
>>
>> if your office professional is
>> new and a retail version,
>>
>> then you are entitled for direct
>> technical support from microsoft
>> at any time after purchase.
>>
>> this would be an ideal manner
>> to have the issue resolved because
>> it may be a bug "they" have to
>> fix and document.
>>
>> ---------------------
>>
>> let me now what you think
>> with the above options.
>>
>>
>> -- >> db·´¯`·...¸><)))º>
>> DatabaseBen, Retired Professional
>> - Systems Analyst
>> - Database Developer
>> - Accountancy
>> - Veteran of the Armed Forces
>> - @hotmail.com
>> "share the nirvana" - dbZen
>>
>> ~~~~~~~~~~~~~~~~~~
>> >
>> >
>>
>> "halo_quebec" <haloquebec@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:A3E503AC-BBC9-4A5A-835B-2ED3DDA46283@xxxxxxxxxxxxxxxx
>> > first: i think i had office student 2007 with my laptop when i bought
>> > it...
>> > but i unistalled it and i installed 2007 professionnel...
>> >
>> > second: i have no problem to provide you the link, but how can i find it?
>> > lol...
>> >
>> > and i want to tell you again, THANK YOU VERY MUCH FOR YOUR HELP!!!
>> >
>> >
>> > "db" wrote:
>> >
>> >> it is confusing because
>> >> I'm not really sure where
>> >> the "oem hybrid" comes
>> >> from.
>> >>
>> >> if hp didn't provide it to
>> >> you then,
>> >>
>> >> it seems to me that you
>> >> should contact the sellers
>> >> who provided you with
>> >> that oem hybrid for instructions
>> >> on how to select and activate
>> >> the particular version of office
>> >> you want.
>> >>
>> >> can you provide me with
>> >> the link for the source of
>> >> your oem hybrid?
>> >>
>> >> -- >> >>
>> >> db·´¯`·...¸><)))º>
>> >> DatabaseBen, Retired Professional
>> >> - Systems Analyst
>> >> - Database Developer
>> >> - Accountancy
>> >> - Veteran of the Armed Forces
>> >> - Microsoft Partner
>> >> - @hotmail.com
>> >> ~~~~~~~~~~"share the nirvana" - dbZen
>> >>
>> >> >
>> >> >
>> >>
>> >> "halo_quebec" <haloquebec@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> >> news:D20FF24A-2A6E-490B-A19A-EEE041151E93@xxxxxxxxxxxxxxxx
>> >> > so i need to contact HP even if mmy office dont came from them?
>> >> >
>> >> > "db" wrote:
>> >> >
>> >> >> based on the posting below
>> >> >> entitled, you may need to
>> >> >> activate an office suite
>> >> >>
>> >> >>
>> >> >> Solved: microsoft office 2007 hybrid :
>> >> >>
>> >> >> http://tinyurl.com/ncwbjt
>> >> >>
>> >> >> -------------------
>> >> >>
>> >> >> sorry for the confusion.
>> >> >>
>> >> >> you might need to contact
>> >> >> the provider of that oem
>> >> >> software for assistance.
>> >> >> -- >> >> >>
>> >> >> db·´¯`·...¸><)))º>
>> >> >> DatabaseBen, Retired Professional
>> >> >> - Systems Analyst
>> >> >> - Database Developer
>> >> >> - Accountancy
>> >> >> - Veteran of the Armed Forces
>> >> >> - Microsoft Partner
>> >> >> - @hotmail.com
>> >> >> ~~~~~~~~~~"share the nirvana" - dbZen
>> >>
.

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