Re: Office Stopped Working

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Now that we have determined that I am not a crook, what can be done about
this ongoing problem.

"Carey Frisch [MVP]" wrote:

Make sure your copy of Office 2007 Enterprise is "genuine".

Visit http://www.microsoft.com/genuine/validate/ValidateNow.aspx
and click on "Validate Office" and let us know the result.


"ainow" <ainow@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:24637A85-85C0-41D1-9ED0-351C690A2D7B@xxxxxxxxxxxxxxxx
I am running Vista Ultimate 64-bit SP1 (Intel Core 2 Quad, Q6600 @ 2.40 GHz
and 5 GB of ram with a Rating of 5.2 Index) and Microsoft OneCare and Office
Enterprise 2007.
EVERYDAY Outlook, Access, Word, etc. "stop working" (in other words Office
2007 does NOT work), this occurs widely, form every time to hours without a
problem.
Sometimes Access will display Send Info window and/or an error message.
"The exception unknown software exception (0xe0000002) occurred in the
application location 0x76ebf35f" or "...0x7539f35f" etc.
Sometimes, once one of the Office programs stops, they all stop - cold boot
sometimes helps.
I do not have these problems on my Vista Ultimate 32-bit SP1 computer.
Did a repair on Office, did not correct the problem.
Uninstalled and reinstalled Office, did not correct the problem.
What can be done about this problem?
Jim
ainow@xxxxxxxxx
.



Relevant Pages

  • Re: Office Stopped Working
    ... and click on "Validate Office" and let us know the result. ... EVERYDAY Outlook, Access, Word, etc. "stop working" (in other words Office ... Sometimes Access will display Send Info window and/or an error message. ... "The exception unknown software exception occurred in the ...
    (microsoft.public.office.misc)
  • Re: Office Stopped Working
    ... Make sure your copy of Office 2007 Enterprise is "genuine". ... and click on "Validate Office" and let us know the result. ... EVERYDAY Outlook, Access, Word, etc. "stop working" (in other words Office ... "The exception unknown software exception occurred in the ...
    (microsoft.public.office.misc)
  • Re: Office Stopped Working
    ... it has been validated - it came directly from Microsoft. ... You did the Validate Office as asked by Carey? ... versions of Enterprise being sold Microsoft is shutting them down as fast as ... "The exception unknown software exception occurred in the ...
    (microsoft.public.office.misc)