Re: Office 2007 not opening saved documents

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Important (ie Critical only)
You might want to check your update history in MS Update (from IE Tools)
Depending what is shows for none critical updates, you may need to roll back
if a driver update

Office diagnostics can be run by inserting the Office cd, when it opens you
will have the option to Diagnose

The amount of free space is fine

"Affable" <Affable@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:23FFB67B-F140-4775-8A75-0A2BEDE50DCD@xxxxxxxxxxxxxxxx
Hi DL, thanks for your help.

I have MS Updates set for both Important and Recommended. Should I change
that to just Important downloads?

All Diagnostics tests came back fine except the Update Diagnostic because
I
hadn't downloaded a necessary file that would run the Update Diagnostic
properly. So I went into Trust Center / Privacy settings and selected
"Download a file periodically that helps determine system problems" check
box.
The computer directed me to "Wait about a week to allow the file to be
downloaded, and then run Microsoft Office Diagnostics again."

C Drive has 50.2 GB free of total capacity 142 GB. (Is this relevant: E
Drive DVD RW has 0 bytes free of 412MB??)

As I can't really wait for the Update Diagnostic to download and diagnose,
could you suggest what I should do next? Find it somewhere online,
download
and run it and see what it tells me?

Thank you!




"DL" wrote:

Have you run Office Diagnostics?

Storage space: what size is C and what is the free space (all from
properties of C)

Downloads; unless you have MS Update set to install all available
updates,
and not just critical updates that should'nt be an issue.

"Affable" <Affable@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:84A2D8EF-052D-4667-A9E7-A972D7AD7B32@xxxxxxxxxxxxxxxx
Hi,
I'm running Office 2007 on Vista Business O.S. When I try to open
saved
Office docs I'm getting message "MS Office no longer working, Windows
is
checking for a solution." When I try to open saved excel docs I get
the
message "Can't find file"
When I go into the Start menu, I can still open new Word and Excel
docs.

When I did a troubleshoot and looked for solutions, MS didn't offer
any,
but
mentioned that there were recent problems with an HP download and with
Flash
(it no longer seems to be working.)


Shortly before the problem occurred, the computer mentioned I was
running
out of storage space, but I'm not sure where/how. Physical storage is
at
61%
and CPU ranging between 1 and 5% ??

I tried uninstalling and reinstalling HP All-in-One in case it was a
printer
driver issue. This hasn't helped. I changed my default printer to
internal
MS device, but it hasn't helped.

Any suggestions, short of reinstalling O.S.?

Thanks!





.

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