Re: new to office enterprise 2007

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You are Welcome. Good luck

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Lethal" <Lethal@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:80920FDC-BA2B-49F8-B05D-70D6A821DBF9@xxxxxxxxxxxxxxxx
Thanks Peter.

That link also states ' Microsoft provides setup and installation support
for software acquired under the Home Use Program. This support is similar to
the support provided to customers who purchase Microsoft programs at a retail
store and is provided to help reduce the burden on your internal help desk.'

This is exactly what I am after.

I will persue the contact details there...

regards

Lee
"Peter Foldes" wrote:

Canned answer

For Office Enterprise issues see the following. Support on this version is only
available from MS or your IT Department and we cannot help you here with the Office
Enterprise version.

Sorry but we do not know if it is Pirated or not. You should have gotten these
instructions as above on your Home Program purchase from your Company

The support for Office 2007 Enterprise is free and look and open
last question

http://www.microsoft.com/licensing/sa/benefits/home_use_rights/faq.mspx

Here you will find the Phone numbers and email addresses as to where and whom to
contact about Office Enterprise and your issue.
Scroll down to the bottom of page to North America
https://licensing.microsoft.com/eLicense/L1033/overview.asp



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Lethal" <Lethal@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:AD88F6C3-C004-41E6-A565-BD7A94528E7E@xxxxxxxxxxxxxxxx
> Hi,
>
> Thanks for the response.
>
> I did purchase this package thru an offer from my employer.
> They provided a code and a link to a Microsoft site...and off I went.
>
> Accordingly the 'business I purchased from' was Microsoft.
>
> Had it be known that NO support was included..this would have certainly
> altered my purchase decision.
>
> Where is support supposed to come from then, besides referal to newsgroups,
> or cant I even get that from here?
> (These products are marketed by microsoft for HOME usage).
>
> regards
>
> Lethal
>
> "LVTravel" wrote:
>
>>
>>
>> "Lethal" <Lethal@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:44555913-05D2-4D9E-BCC6-D1AEE5C7C4CC@xxxxxxxxxxxxxxxx
>> > Hi,
>> >
>> > I dont know why the question displayed at the homepage arent in date order
>> > (I cant find my question, and havent been emailed regarding potential
>> > answers)...perhaps a search by the user (logged in) would be
>> > good...anyhow.
>> >
>> > I have just installed the above package and the ms help and support pages
>> > wont recognise the product key I used to install it for online
>> > professional
>> > answers (some may say to this 'typical ms').
>> >
>> > Anyhoo my question is, not answered anywhere else in a language I can
>> > understand...how does one set the dictionary 'et al' to ENGLISH. I am not
>> > sure what it is using now, but it isnt English.
>> >
>> > thanks guys, for listening and any constructive suggestions would be
>> > welcome
>> >
>> > regards
>>
>> All Office enterprise help needs to come from the business that you
>> purchased the home use rights to their licensed product. MS does not
>> support enterprise.
>>
>> If you purchased this product from an online source and not your place of
>> employment you have purchased pirated software or at least software that was
>> not sold in accordance with the license agreement.
>>
>>



.

Relevant Pages

  • Re: Office Home & Student 2007
    ... I would contact Microsoft at this point. ... "Customers who have purchased their software from a retailer please observe the following support policy: ... "90 days No-charge Support included with Software Purchase ... Fixing PowerPoint Annoyances ...
    (microsoft.public.office.misc)
  • Re: new to office enterprise 2007
    ... For Office Enterprise issues see the following. ... The support for Office 2007 Enterprise is free and look and open ... I did purchase this package thru an offer from my employer. ... They provided a code and a link to a Microsoft site...and off I went. ...
    (microsoft.public.office.misc)
  • Re: new to office enterprise 2007
    ... That link also states ' Microsoft provides setup and installation support ... For Office Enterprise issues see the following. ... instructions as above on your Home Program purchase from your Company ...
    (microsoft.public.office.misc)
  • Re: Enterprise 2007 install failed
    ... There may not be a refund/return policy equal to the retail product guarantees, but a defective product is replaceable. ... want to check with your company IT folks to find out the procedure, as the Home Use Program Administration and support are tasked to ... packaged in a standard DVD case with all the proper Microsoft ... only purchase one copy of the software and purchases are tracked by ...
    (microsoft.public.office.setup)
  • Re: Office 2007 Enterprise Edition (Student Purchase)
    ... May I ask from where did you purchase this version of the Office Enterprise from. ... they only are a reseller for microsoft and do not support products. ...
    (microsoft.public.office.setup)