Re: Standard file dialogs (open, save) cause Office 2007 to hang

I have just had this start this morning. I do have network printers but I
have removed them completely and restarted my machine. The problem still
exists in all Office 2007 apps. If I do as stated above with the print
dialog it seems to work but why? Any Ideas?

"Beth Melton" wrote:

Do you have a network printer? If so, try removing it and adding it back
using the Add Printer Wizard.

The Open and Save As dialog boxes query the printer driver and if your
printer driver is on the network the Office apps may not be able to find it.
When you use the Add Printer Wizard the printer driver is installed locally
which allows the Office apps to find the printer driver when needed.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

"neil.steiner" <neil.steiner.3fn8bb@xxxxxxxxxxxxx> wrote in message
news:neil.steiner.3fn8bb@xxxxxxxxxxxxxxxx

I just installed Office Professional Plus 2007 on Windows Server 2003 R2
(64-bit, SP2), and found that the programs are unable to display any of
the standard file dialogs, unless I first open the print dialog. This
means that I can't open, save as, or insert from inside any Office apps
without that extra step. I've uninstalled, reinstalled, rebooted,
started Word in Safe Mode (with Ctrl held down), and changed my default
printer, all to no avail. In other words:

1. Start Office 2007 app
2. Select Open, Save As, Insert, ...
3. App hangs

1. Start Office 2007 app
2. Select Print and cancel
3. Select Open, Save As, Insert, ...
4. Everything works beautifully

Kind of a peculiar problem to describe, but any thoughts or suggestions
would be much appreciated.



.

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