RE: MS Word scroll up issue: lines repeat
- From: techster <techster@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 1 Oct 2008 08:32:22 -0700
I was able to eliminate this problem by going to Add\remove programs and
checking box for show updates at the top of the window then uninstalling
Windows updates KB954464 and KB943983
"steven" wrote:
Hi,.
Using Word 2007 sp1 on an xp sp3 HP notebook computer. When scrolling
up (even with the pg up key!) in a document, the screen appears to be
unable to write correctly. This happens in all documents. I find if I
go up with the scroll and then quickly down and then continue up the
problem is solved. Nevertheless this shouldn't be happening. I've
noticed a number of posts on this issue over the years but the bug
remains. A number of people have suggested that "Word is resource
hungry and its your video driver". I'm not sure what evidence those
who speculate thus are referring to. In any case this seems
improbable. Many programs are resource hungry, after all, and this is
the only place I've pretty consistently seen this problem. If this
were a video card or driver issue I'm sure that we'd see some of the
folks complaining about this sort of thing reporting that the problem
was fixed with a driver update. I don't see such reports. I'm using a
mainstream notebook computer with an Intel video card and driver. I'd
like this problem to be correctly submitted as a bug to MS and fixed.
Can someone on the inside please report this as a bug, suggest a
legitimate fix or both, or provide a way for me to make a bug report?
Here are a number of forum posts on the same problem with many
different versions of Word and many different hardware setups.
http://www.techspot.com/vb/topic101270.html
technologyquestions.com/technology/microsoft-office/234115-word-scroll-
wheel-repeats-jumbles-text-screen.htm
getsatisfaction.com/microsoft/topics/
scrolling_up_does_not_work_right_lines_repeat
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