Re: Office 2007 User Interface

Hi Rick,


I'm assuming from the list of things you've tried that you have tried enabling then disabling the 'high contrast' settings for the
Windows Accessibility choices in the Windows control panel and that you've switched the desktop display settings to 16 bit color
applied then back to 32 bit color and checked the display optimization setting for different frequency (Hz) settings?

If you change the Office 2007 theme set through Word's options to Silver, then restart the PC do you get the same result?

Does this also occur when logged in as Administrator?

If you start the Office apps in Safe mode (hold control key when starting Word) do you get the same result?

What version of Acrobat are you running with the plug ins appearing in each app and do you get the same result without it?

What make/model graphics card driver do you have and how much video memory? Does that graphics card have its own 'controls' utility
for settings?

What else do you have running on the machine when starting the Office apps?

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<<"Rick Bridges" <rick.bridges@xxxxxxxxxxxxxxxx> wrote in message news:39ED6511-BEB8-400F-9770-33A02D007BEF@xxxxxxxxxxxxxxxx
I've noted a strange and frustrating problem with Office 2007. I installed
the application suite on a Windows XP workstation with SP2. When I open any
of the Office applications the user interface is grayscale, meaning there's
no color. Even the Office button is black and gray. The menu icons seem large
and pixelated. It's almost as if Office is opening in a classic NT window.
It's hard to describe, so here's a link to some screen captures I took
earlier today: http://www.bridgesonline.net/O2k7_UI/.

Has anyone seen this problem before? Thus far I've tried changing my display
settings, changing the appearance of Windows from the Display Properties
window, changing the start menu from Classic to the default, updating video
drivers, logging on with different user accounts, and even reinstalling
Office 2007. All to no avail.

Also, I installed Office 2007 on another workstation that has the same image
on it (we use SMS to deploy workstations), but that instance does not have
the same problem.

Any ideas?

Thanks,
Rick>>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*


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