Re: word 2003 won't load in windows mode
- From: "garfield-n-odie [MVP]" <garfieldnodie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 11 Nov 2007 02:21:07 -0800
It is poor netiquette to multipost. Would you prefer a reply here or in the Word newsgroup where you multiposted this same question *after* I replied twice to you?
iogt007 wrote:
Adobe 8.0 has also been updated to 8.1.1. Should I delete the printers that the new programs installed? and by the way, Windows Update gave me the updated printer software for the new printers that were installed. Where are the add-ins to word located and how do I remove them? I only have one printer and it is set as the default printer. Is there an update for my Epson CX4800?
"garfield-n-odie [MVP]" wrote:
If Word starts in safe mode but not in normal mode, then the usual causes are a damaged normal.dot template, a problem with the printer driver for the default printer in Windows, or an add-in to Word. Did you rename the normal.dot template in the user profile that has this problem? Does Word start correctly if you choose a different default printer in Windows? You don't have Acrobat 5, but you do have Acrobat 8, and Acrobat does install an add-in to Word, and 8.0 is not the updated version of Acrobat.
iogt007 wrote:
I tried every suggesstion on the list and I still have the same problem. Any other suggesstions? Most of the suggesstions on that list doesn't pertain to Word 2003 or my problem. I don't have a problem with my toolbars and I don't have WinFax PRO v10.02, I don't have a network printer, I don't have Adobe Acrobat version 5.0, I don't have Word 2000 or Word XP (2002). My problem is when I start Word a dialog box pops up and says "Word failed to start the last time, would you like to start in safe mode?" If I say yes, it will start but only in safe mode. If I say no, it won't start but asks if I want to send error report. It gives me no error code or error information but I keep sending the error report but it's still not fixed. Windows update supplied me with updated software for a printer that is not my default printer but for one that was installed with quickbooks. I ran winword.exe /a, and winword /r but still have the same problem. I have all current Windows and Office updates with Office 2003 Professional and Adobe 8.0 standard updated. My default printer is an Epson CX4800.
"garfield-n-odie [MVP]" wrote:
See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm .
iogt007 wrote:
2 users on my computer. All office programs work fine for one user only. Since downloading service pack 3, word fails to start and only opens in safe mode. What can be the problem? I am at a loss since service pack 3 cannot be removed. Who's idea was that anyway? I am running XP Home and don't plan to update to Vista. I have 1792 ram memory with 1.26 GB available physical memory. Any help would be apprieciated.
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