Re: Corrupted Offfice 2003 blocks new Office 2007

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Thank you for your reply.. It was helpful to me. I do not have the Office
2003 CDs. The trial version came on my laptop when I bought it last year. I
never wanted it. I purchased Office 2007 a few months ago... and have only
had problems since. I tried to uninstall 2003, but it was all goofed up.

The only cd's I have are the 3 that I was instructed to make when I bought
the computer...system restore cds. Another post suggested that Office 2003
trial may be on the system cds, so a total system restore may correct the
problem. Do you agree?

Thanks
Rita
--
Rita V


"Beth Melton" wrote:

If you are trying to reinstall/repair Office 2003 and you encounter an error
along the lines of "The patch package is missing" then that means there is a
problem with the Registry settings for the Windows Installer. To correct the
problem you need to download and run the Windows Installer Cleanup Utility
and remove the reference to Office. BUT you need to have the Office
installation CDs to reinstall Office and correct the setup problems. IOW, if
you don't have the Office 2003 CDs then you might be out of luck. :-(

Here's a link to the Windows Installer Cleanup Utility:
http://support.microsoft.com/kb/290301

Again, this will not correct the Office installation. All it will do is
remove the incorrect Registry entries. So after you run it you need to
reinstall Office in order to create the correct entries for your Office
installation so don't use it if you don't have the Installation CDs.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Rita V" <RitaV@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:14ECB690-8BDD-461C-8DDE-9489C813C14F@xxxxxxxxxxxxxxxx
Thanks so much, but it wasn't successful. Seems the patch is missing.
The
System restore only let me restore back to last month...not enough.
What do I have to do in the Registry. I am so tired of waiting over and
over for Installation re: clip art, etc.

Any other ideas? What about the Registry?

Thanks...
--
Rita V


"DL" wrote:

Any trial version should be uninstalled prior to installing any retail cd
version, which is probably why the trial version is corrupted, its allso
the
case that with multiple versions the earliest should be installed first.
You
were lucky that O2k ran without problems,

Short of delving in the registry to attempt a manual removal, the
cleanest
method might be to restore your laptop to origonal configeration, then
uninstall the trial.
Ensure your data is backed up and that you have tested the backups

"Rita V" <RitaV@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C2DC630B-C541-4440-88AD-3F871DEA1549@xxxxxxxxxxxxxxxx
Hi,
I bought my laptop with Office 2003 on it. I never used it because I
installed Office 2000 on it and did not want to pay for 2003. No Office
disk
came with the computer.

I bought Office 2007 and cannot access stuff. I have uninstalled Office
2000
but am unable to uninstall 2003 because it has been corrupted and I was
never
given a disc.

Any suggestions? PLEASE??
--
Rita V






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