Re: Outlook 2002 SP3 stopped receiving multiple incoming mail acco

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Milly thank you for time and input on this issue. Based upon your suggestion
I went back to my business ISP and they got the idea for me to try a numeric
DNS in place of my POP3 alpha based address and the mail is now downloading.
I appreciate your assistance.

"Milly Staples [MVP - Outlook]" wrote:

Review your authentication settings and try to set "my server requires me to authenticate" on the outgoing server settings.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, CMKBDinCT asked:

| Thank you for reviewing my question. I am not sure what you mean by
| authenticate to the AT&T server. Would you please explain if this is
| done through the e-mail setup screens, in which case I have set all
| of the settings for the outgoing SMTP account to AT&T settings, and
| all incoming to the ISP settings because I am reading the mail
| through my POP3 address at the ISP. At least that is my
| understanding of how I should set this up. Am I mistaken?
|
| The reference to Microsoft hell BTW relates to this Outlook issue
| striking two weeks before vacation, and a complete system failure
| upon return triggered by automatic updates to XP and a .Net Framework
| that did not agree with my system. By the time Microsoft and I could
| resolve the issues, by way of uninstalling and then reinstalling the
| .Net Framework and the related security patches several of my
| software programs would not run, uninstall, repair, or reinstall
| because they were installed before the .Net update. I have had to
| reformat and reinstall everything and it has been a huge waste of
| time.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Did you set your other 2 accounts to authenticate to the AT&T
|| server? It is more properly ISP Hell rather than Microsoft Hell -
|| Microsoft does not run your web services.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, CMKBDinCT asked:
||
||| I have been using OfficeXP for since introduction and have three
||| e-mail accounts. I work from a home office with one personal
||| account with AT&T and two business acounts with an ISP who handles
||| my web-site. AT&T recently changed their POP3 and SMTP settings for
||| more security and I now check the "requires SSL" box. My personal
||| mail through AT&T is sending and receiving. I have always sent all
||| of my mail for all three accounts through this account and the mail
||| is sending from all accounts.
|||
||| I am not able to download my mail from my ISP through Outlook on the
||| two business accounts. The ISP and I have checked settings and on
||| their settings we are using the default POP3 setting. Changing
||| their POP3 to the new AT&T setting did not work. I get the feeling
||| that I need to change a service setting or open a port on a router
||| or something beyond my level of knowledge, or advise my ISP to
||| change a setting but the dolts at AT&T can only read through a
||| script and are useless beyond. Any ideas would be appreciated as
||| this is entering week 3 of what I not so fondly refer to as
||| Microsoft Hell.

.

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