Re: Picture Manager tools not working

What happens if you uninstall the trial version?

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Patti asked:

| I searched for the OIS.EXE file and found only 1 copy of it. Then I
| removed Picture manager and reinstalled it. There was no change. One
| of the first things I did before posting here was to completely
| uninstall Office and reinstall. Unfortunately, it remembered that
| there was that stupid trial version hanging around. Any other
| ideas??? BTW, typing with my fingers crossed was tough! :) It's
| my sense of humor keeping me from fixing this whole thing with a
| large sledge hammer!
|
| Thanks,
| Patti
|
| "Herb Tyson [MVP]" wrote:
|
|| The executable for Picture Manager is OIS.EXE, usually located in
|| C:\Program Files\Microsoft Office\Office12. I'm assuming that you
|| have only one copy of OIS.EXE, and that another copy is not holed up
|| somewhere else on your hard drive.
||
|| I would try removing Picture Manager, rebooting Windows, then
|| reinstalling it. This, on the theory that when you installed SBE,
|| installation saw the existing OIS.EXE and left it, rather than
|| dumping it and installing the version from SBE.
||
|| In Programs and Features, click on 2007 Microsoft Office System,
|| then click on Change. Choose Add or Remove Features, then click
|| Continue.
||
|| Expand Office Tools, and set Microsoft Office Picture Manager to Not
|| Available.
||
|| Click Continue, and follow the prompts to complete removing MOPM.
||
|| Reboot. The repeat the procedure, setting MOPM to Run from My
|| Computer.
||
|| Cross your fingers. And see if it works now.
||
|| If it does... be alert for the possibility that installation might've
|| screwed up other components as well. If it were my computer and
|| discovered other screwed-up components, I would completely remove
|| SBE, reboot, and reinstall. (Windows will remember your activation
|| information -- at least it does here.)
||
|| --
|| Herb Tyson MS MVP
|| Author of the Word 2007 Bible
|| Blog: http://word2007bible.herbtyson.com
|| Web: http://www.herbtyson.com
||
||
|| "Patti" <Patti@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
|| news:0EE6D61A-4F39-4A0B-BC2E-5BFA05208099@xxxxxxxxxxxxxxxx
||| Yes, I'm running Vista. The search came back with
||| 2007 Microsoft Office System
||| 2007 Microsoft Office Primary Interop Assemblies
||| Microsoft Office Small Business Connectivity components
|||
||| I searchd for Picture Manager, Office Professional, trial version,
||| and other
||| combinations of terms with no results returned. I'm not having
||| much luck with the uninstall of the trial version. What should I
||| try next?
|||
|||
||| "Herb Tyson [MVP]" wrote:
|||
|||| Since yours is a new computer, would I be correct in assuming that
|||| you're running Vista? If so, in Control Panel > Programs and
|||| Features, type "office" into the Search box at the top right
|||| corner. There should be distinct listings for each major Office
|||| version or independent Office application that's installed. Here,
|||| for example, I have (among others):
||||
|||| Microsoft Office Professional Edition 2003
||||
|||| Microsoft Office Ultimate 2007
||||
|||| Sometimes the names are hard to see, so you might want to expand
|||| the Name field at the top so you can see the entire name. If my
|||| "theory" is correct,
|||| you very likely have two copies of Picture Manager installed, and
|||| you're trying to run the one from the trial version of Office.
||||
|||| --
|||| Herb Tyson MS MVP
|||| Author of the Word 2007 Bible
|||| Blog: http://word2007bible.herbtyson.com
|||| Web: http://www.herbtyson.com
||||
||||
|||| "Patti" <Patti@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
|||| news:7A664D75-1B70-4AF0-B6C2-92E34CF13D65@xxxxxxxxxxxxxxxx
||||| I looked for a listing for the trial version of professional and
||||| could not
||||| find it. I uninstalled Access, which is in the trial version, and
||||| that didn't
||||| work. I went to Remove programs and couldn't find anything even
||||| after going
||||| through the listing of every option to install or uninstall. How
||||| do I uninstall the trial version of office pro?
||||| Thanks,
||||| Patti
|||||
||||| "Herb Tyson [MVP]" wrote:
|||||
|||||| You need to completely uninstall the trial version of Office
|||||| Professional.
|||||| Then you should be able to install (if they're missing) the
|||||| missing components from Small Business Edition.
||||||
||||||
|||||| --
|||||| Herb Tyson MS MVP
|||||| Author of the Word 2007 Bible
|||||| Blog: http://word2007bible.herbtyson.com
|||||| Web: http://www.herbtyson.com
||||||
||||||
|||||| "Patti" <Patti@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
|||||| news:782CDB03-4373-44D6-BD5A-E169D56ABEF2@xxxxxxxxxxxxxxxx
||||||| On my new computer, I got Office Small Business edition. It
||||||| came with
||||||| a
||||||| trial version of professional. Picture manager comes with the
||||||| small business
||||||| edition, but when the trial version of the professional
||||||| expired, the tools
||||||| became in operable in picture manager. When the program opens,
||||||| I get a
||||||| pop
||||||| up box that tells me to upgrade to professional to use Access.
||||||| I don't
||||||| want
||||||| Access, just picture manager. I tried to reinstall Picture
||||||| manager thru
||||||| Add/Remove programs to get the tools back, but it won't work.
||||||| I can still
||||||| open pictures with the program, but am not allowed to edit them.
||||||| Can
||||||| anyone
||||||| help me fix this?
||||||| Thanks,
.

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