Re: Outlook and Word 2007 crash when inserting a picture in to doc

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The only other recommendation would be a detect and repair found in the help
menu.

Look on the NVIDIA web site for their support documents. Could be something
there you can try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Krisk" <Krisk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0B594256-C60A-4776-B37D-02E1D4CD562C@xxxxxxxxxxxxxxxx
That is the exact driver I am using. I uninstalled it which let me use the
basic windows driver. Outlook and Word still crash when you add a picture.
I am currently back using that driver.

"Mary Sauer" wrote:

The NVIDIA driver on the web site has a timestamp of June, 2007. Are you sure
this is the one you are using? It is Vista specific.
http://www.nvidia.com/object/winvista_x86_158.24.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Krisk" <Krisk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B2298D19-7E1A-42F4-8570-162BD90B58CC@xxxxxxxxxxxxxxxx
Still crashing anyone else have any ideas? Thanks.

"Krisk" wrote:

I unistalled the nvidia drivers and used the windows vga driver and it
still
crashed office when I inserted a picture. Next I turn the graphics
acceleration to disable and still had the crashing problem. I am now back
to
the nvidia drivers. I must say this one has me baffled.

"Krisk" wrote:

Thanks for the reply. The option was greyed out it siad the display
driver
did not allow it. I have the 8500GT Nvidia from PNY and using the
latest
drivers from nvidia.com. I will try change drivers and report back on
my
finds. Thanks. Kris

"Mary Sauer" wrote:

Slide the acceleration down on your graphics adapter. If this cures
your
problem
you need to update your graphics/video driver from the manufacturer's
web
site.
Right-click the desktop, click personalize, Display settings, advanced
settings
button, troubleshoot tab.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"Krisk" <Krisk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C390A664-A439-405D-A4BD-9D457D64957F@xxxxxxxxxxxxxxxx
I have a problem with Office 2007 specifically with Outlook and Word.
They
work fine except when I insert a picture. When I do the program
crashes. I
tried running in safe mode but it still does it. For Outlook I
created
a new
profile and still a crash. Anyone have any ideas. I'm using Vista
Business.
Let me know if you need any more info. Thanks.








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