Re: Office Outlook(2003)
- From: "garfield-n-odie [MVP]" <garfieldnodie@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 27 Jun 2007 17:13:09 -0700
Quoting from http://www.smartcomputing.com/techsupport/detail.aspx?guid=&ErrorID=22758 :
Error Message:
The add-in C:\Windows\System32\Fxsext32.dll could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu.
Translation:
This message is received when using Outlook 2003 to send email. The error message indicates there’s an apparent problem with the faxing software, WinFax Pro 10.03.
Solution:
The first course of action is to follow the remedy prescribed by the error message itself. You should open the Help menu in Outlook 2003 and select the Detect And Repair option. (Clicking the tiny arrows located at the bottom of the Help menu will expose all of the menu’s commands.) On-screen instructions will guide you through the process of identifying and fixing common problems with the email client. When the repair is complete, you should reboot your PC and try to send email.
If the problem persists, the next step is to remove the Microsoft Fax component of WinXP in order to eliminate potential conflicts between it and WinFax Pro. You can remove the built-in utility by opening the Control Panel, clicking the Add Or Remove Programs icon, and clicking the Add/Remove Windows Components option. The Windows Components Wizard will appear on-screen. Scan the options presented in the Components list for one labeled Fax Services. When you find it, deselect it and click Next. Follow the remaining on-screen instructions to finish the process. Reboot the PC when you finish. Again, try to send email to determine whether the issue is resolved.
If neither of these suggestions works, a final remedy is to replace the Fxsext32.dll file with a new copy from the Windows installation CD-ROM. You can accomplish this task with help from the System File Checker utility. From the Start menu, select Run, type sfc /scannow in the field, and click OK. You may be prompted to insert the installation CD-ROM in the optical drive if you haven’t put it there already. The System File Checker will scan the contents of the WINDOWS\SYSTEM32 folder and update any corrupted, outdated, or missing DLL (dynamic-link library) files. When the process is complete, reboot your PC.
kathyj wrote:
Every time I send a message from Outlook, I get the error message "the add-in "C:\WINDOWS\system32\fxsext32.dll" could not be installed or loaded. The problem may be resolved by using detect and repair on the help menu". I run decect and repair but then the next time I try to send a message I get the same error message. Is there any way I can fix this problem for good?
Thanks for any input!
.
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