Re: Office Enterprise 2007 disabled other programs

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SteveD <SteveD@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I'm sorry, I didn't explain my problem correctly. I've been so
frustrated by this that I sometimes forget myself.

Easy to do, don't worry about it. Now that you've posted details maybe
someone can help.

The programs that are disabled are programs that were on my
computer and working fine prior to my installation of Office 2007.
In each case, the icons for the programs have disappeared from my
desktop or taskbar, and the "exe" files for these program have
been changed to "ex_". Also, numerous "dll" files have been
changed to "dl_". I think other extensions have been changed,
too. Almost every file in the C:\I386 directory now has an
extension that ends with an underscore instead of a letter.

Here are some programs that have been altered:
All games in the Start menu (Hearts, Minesweeper, Solitaire,
etc.) The volume control in the taskbar
A commercial program (National Geographic)
Paint (all .bmp files now are unrecognized)
My Internet Explorer icon has disappeared, but I can still
open IE
through shortcuts that are still on my desktop.

There may be more, but I haven't discovered them all yet.
However, some programs, both commercial and pre-installed,
continue to work. I also now have Netscape on my computer, though
I don't know why.

I did the default installation, and didn't customize anything. I
didn't monitor the computer closely during the installation.

It sounds to me like the problem might be a malware infection, open
Internet Explorer, go to Tools, Internet Options and delete Temporary
Files, History and Cookes, then update your virus scanner, run a virus
scan, run Adaware, run Spybot S&D (Google will find them for you) and
see what turns up.

--
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