Re: office 2007 screen flicker

Echo, thank you. I'm sorry, I should have mentioned that Dell did ask me to
do the Safe Mode test... but when I told them the results were fine, their
answer was to resinstall windows.

Dell also asked me to do a pre-boot hardware diagnostics test which passed
every component.

I've looked at the Dell forums and see quite a few posts about flickering.

As to the fuzzy issues, here's a new discovery: The fuzzy images are only
occuring in IE7. The same pages in Firefox are "clean" even though I know
not as many pages can handle firefox.






"Echo S" wrote:

If you're not having problems in Safe Mode, then it's almost definitely an
issue with the video card and/or driver. Safe Mode is the classic test for
video card and driver issues. (I'm kind of surprised Dell didn't have you
try it.)

If you're seeing fuzzy issues and stuff with other graphics, too, I'd say
that confirms it. (Although pixellation on web graphics might just be an
issue of whoever created the site not knowing what they were doing!) :-)
"Fuzzy" could be just the monitor in general -- I think flat-screens look
kind of fuzzy, for example -- but you might also disable Cleartype if you
have that enabled in Windows.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"JRT" <JRT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:B3371488-75C2-4E15-B144-FBF80B296489@xxxxxxxxxxxxxxxx
Echo, thanks. I've never used PPT so no idea if the prob occurs there.
But
I have checked in safe mode there is NO flicker either in Outlook or
Excel.
And even though one would think it would be "ugly" as you say, the
graphics
in safe mode really aren't all that bad! I was even able to move
"layered"
objects around in safe mode without flicker.

As to Dell, they will not acknowledge any issues with their drivers, hence
they haven't been able to solve the problem. They want me to do a
complete
system reinstall but I am resisting because of the tedious work involved.
However, I've uninstalled/reinstalled the drivers, tried older ones, newer
ones (from the dell support site) and even tried the "latest" driver
directly
from Intel for this chipset (945GM). I've upgraded BIOS as well. None of
these work.

Also, did I point out that the graphics themselves are "ugly" on web
pages?
Pixellation, fuzzy pics and fonts... even at max resolution and color
depth.

I will post again if Dell or Intel publishes a "fix" for this.


"Echo S" wrote:

heh, yeah, up is worth a shot, too. I think we might just say "change" on
the PPT FAQ entry for hardware acceleration, because with some issues you
gotta go up, but with others you gotta go down! :-)

Actually, I wonder also if it's something running in the background. I
know
I used to have a screen flicker problem in PowerPoint, especially with
transparent objects, but only if I had SETI (distributed computing app)
running in the background. I've had the same flicker with transparent
objects in PPT before, but they could always be resolved by turning
hardware
acceleration down. When SETI was running, it didn't matter *where* my
hardware acceleration setting was, though -- that flicker wasn't going
away!

Just a consideration.

Also, the screen going black when drawing in Excel is a bit alarming! It
sure sounds like a video driver problem, but I'm sure Dell would be aware
of
that. What if you boot Windows into Safe Mode (it will be ugly -- but
it's
just as a test, so bear with it) and then open Outlook -- does it flicker
then? How about Excel -- does it black out when you draw?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"Mary Sauer" <mary-sauer@xxxxxxxxxxxxxxxxx> wrote in message
news:uCv7D0PdHHA.4964@xxxxxxxxxxxxxxxxxxxxxxx
According to this article, you should set your acceleration up rather
than
down.
How To Change the Screen Refresh Rate of Your Monitor in Windows XP
http://support.microsoft.com/kb/311403/en-us


--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"JRT" <JRT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6EBCE399-014A-41FB-83E0-6A4BBF00FCC5@xxxxxxxxxxxxxxxx
Thanks. I only mentioned "vista-capable" in case that helped with the
diagnosis. My drivers are XP certified, and I did change the default
printer, twice. Once, to adobe 7.9 and the second time to Microsoft
XPS
document writer.

None of these actions had any effect on the flickering.

Any other ideas?



"Echo S" wrote:

Sorry, get an XP-certified driver, then. Your mention of
"Vista-capable"
stuck in my head, so I thought you were running Vista.

There's a list of certified printer drivers here:
http://www.windowsmarketplace.com/category.aspx?bcatid=1044&tabid=1

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"JRT" <JRT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9A31046F-1D0E-4E13-B77C-F09D25ED1644@xxxxxxxxxxxxxxxx
Yes, turning the hardware accelration even completely "off" has no
effect.

I will try to get a vista certified driver (even though I'm still
using
XP)
and then report back.

FYI, if this helps... the display is listed simply as a plug and
play
monitor. apparantly there is no specific driver for the laptop
display
itself. One of the tests I've tried is to uninstall/reinstall it
(using
hardware devices) to no effect.

Thanks.


"Echo S" wrote:

Have you tried turning down hardware acceleration a notch or two?

Also (and this will sound weird, but it just might resolve the
problem),
try
making sure your printer driver is certified for Vista, and set
that
as
the
default printer.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"JRT" <JRT@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9ADCC9F3-171B-4734-83A2-15AF527933D4@xxxxxxxxxxxxxxxx
After installing Office 2007 on a "Windows Vista Capable" Dell
Inspiron
E1505 I've noted several graphics issues.

1. Outlook 2007 tends to have a flicker, which is mildly
annoying.

2. When using drawing objects in Excel the screen literally
goes
black
for
an instant, about once per second or two.

Dell doesn't seem capable of solving the problem. Is this
perhaps
related
to the way the new Microsoft software displays graphics, and if
so,
what's
the answer?

And yes, I have all the latest updates and drivers!
Thanks.














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