Re: Outlook 2003 "Operation Failed"

..pst files are hidden files - you need to enable searching hidden files/folders in Windows search to find them.

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, lkthompson asked:

| Thanks Dian, but I just looked for my own .pst file by going to File
| Open in Outlook and going to Outlook Data Files. Nothing showed up in
| that folder when I opened it. I then searched my entire computer for
| any .pst files and found one, and it was located in the C:/ drive
| under Microsoft>Outlook. However, this file did not show up when I
| tried to find it in Outlook again. It is named Archive_thomples.pst.
| Thomples is my username, so I guess it was automatically created.
| Again in Outlook, I changed the type of file to All Files so I could
| view all files in the Outlook folder, but it still didn't show up....
|
| "Dian D. Chapman, MVP" wrote:
|
|| Yes, the PST file is Outlook's main email/data file. Everyone's got
|| one.
||
||
||
|| Dian D. Chapman
|| Technical Consultant, Microsoft MVP
|| MOS Certified, Editor/TechTrax
||
|| Free MS Tutorials: http://www.mousetrax.com/techtrax
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||
||
||
|| On Mon, 19 Feb 2007 04:57:07 -0800, lkthompson
|| <lkthompson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
||
||| Thanks! Yes, I did create the new mail profile, but I didn't do
||| anything with .pst files or look at the video drivers. Do all users
||| have .pst files? Or just ones who choose to archive things?
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| OP already tried the new mail profile.
||||
|||| To the OP, how big is the .pst file? How old are the video
|||| drivers? Have you tried updating them?
||||
|||| --?
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without
|||| reading.
||||
|||| After furious head scratching, Dian D. Chapman, MVP asked:
||||
||||| Try creating her a new Profile.
|||||
||||| Go into the Windows Control Panel. Open the MAIL Icon. Click Show
||||| Profiles and create a new one. That'll give her a new PST. Then
||||| open the old PST and move any old email over into the new PST by
||||| dragging it, folder by folder.
|||||
||||| Note that you can TRY setting the new Profile to the same PST,
||||| but it sounds like something is corrupt there. So it might be
||||| wiser to go with a new one and just reset it as the default and
||||| open the old one and move the mail over that she might need...the
||||| old folder.
|||||
||||| If you need help understanding how to open another PST and move
||||| folders, see this article...
|||||
||||| Organizing Outlook Mail
||||| http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=52
|||||
||||| Good luck...
|||||
||||| Dian D. Chapman
||||| Technical Consultant, Microsoft MVP
||||| MOS Certified, Editor/TechTrax
|||||
||||| Free MS Tutorials: http://www.mousetrax.com/techtrax
||||| Free Word eBook: http://www.mousetrax.com/books.html
||||| Optimize your business docs: http://www.mousetrax.com/consulting
||||| Learn VBA the easy way: http://www.mousetrax.com/techcourses.html
|||||
|||||
||||| On Fri, 16 Feb 2007 10:33:25 -0800, lkthompson
||||| <lkthompson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
|||||
|||||| Outlook closes at random for one of my coworkers. When she tries
|||||| to open it again, the error message is Operation Failed.
||||||
|||||| I used Help > Detect and Repair, created a new email profile, and
|||||| even uninstalled and reinstalled Office 2003..but none of this
|||||| helps. The only way to bring
|||||| Outlook back is to totally reboot the computer. Once rebooted,
|||||| Outlook will open, but it will eventually shut down again, which
|||||| is an irritating cycle. We even had her computer taken away and
|||||| re-imaged, and this didn't fix the problem!!!
||||||
|||||| Any ideas?
||||||
|||||| Thanks
.

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