Re: Outlook 2003 "Operation Failed"

Thanks Dian, but I just looked for my own .pst file by going to File Open in
Outlook and going to Outlook Data Files. Nothing showed up in that folder
when I opened it. I then searched my entire computer for any .pst files and
found one, and it was located in the C:/ drive under Microsoft>Outlook.
However, this file did not show up when I tried to find it in Outlook again.
It is named Archive_thomples.pst. Thomples is my username, so I guess it was
automatically created. Again in Outlook, I changed the type of file to All
Files so I could view all files in the Outlook folder, but it still didn't
show up....

"Dian D. Chapman, MVP" wrote:

Yes, the PST file is Outlook's main email/data file. Everyone's got
one.



Dian D. Chapman
Technical Consultant, Microsoft MVP
MOS Certified, Editor/TechTrax

Free MS Tutorials: http://www.mousetrax.com/techtrax
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On Mon, 19 Feb 2007 04:57:07 -0800, lkthompson
<lkthompson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

Thanks! Yes, I did create the new mail profile, but I didn't do anything with
.pst files or look at the video drivers. Do all users have .pst files? Or
just ones who choose to archive things?

"Milly Staples [MVP - Outlook]" wrote:

OP already tried the new mail profile.

To the OP, how big is the .pst file? How old are the video drivers? Have you tried updating them?

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dian D. Chapman, MVP asked:

| Try creating her a new Profile.
|
| Go into the Windows Control Panel. Open the MAIL Icon. Click Show
| Profiles and create a new one. That'll give her a new PST. Then open
| the old PST and move any old email over into the new PST by dragging
| it, folder by folder.
|
| Note that you can TRY setting the new Profile to the same PST, but it
| sounds like something is corrupt there. So it might be wiser to go
| with a new one and just reset it as the default and open the old one
| and move the mail over that she might need...the old folder.
|
| If you need help understanding how to open another PST and move
| folders, see this article...
|
| Organizing Outlook Mail
| http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=52
|
| Good luck...
|
| Dian D. Chapman
| Technical Consultant, Microsoft MVP
| MOS Certified, Editor/TechTrax
|
| Free MS Tutorials: http://www.mousetrax.com/techtrax
| Free Word eBook: http://www.mousetrax.com/books.html
| Optimize your business docs: http://www.mousetrax.com/consulting
| Learn VBA the easy way: http://www.mousetrax.com/techcourses.html
|
|
| On Fri, 16 Feb 2007 10:33:25 -0800, lkthompson
| <lkthompson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
|
|| Outlook closes at random for one of my coworkers. When she tries to
|| open it again, the error message is Operation Failed.
||
|| I used Help > Detect and Repair, created a new email profile, and
|| even uninstalled and reinstalled Office 2003..but none of this
|| helps. The only way to bring
|| Outlook back is to totally reboot the computer. Once rebooted,
|| Outlook will open, but it will eventually shut down again, which is
|| an irritating cycle. We even had her computer taken away and
|| re-imaged, and this didn't fix the problem!!!
||
|| Any ideas?
||
|| Thanks



.

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