Re: Need to recover data from Outlook but program won't stay open.

You would be advised to search for *.pst, to include hidden, then make
copies of all pst's found.
Then check these copies on another PC. Do not use any Import option, simply
open in Outlook.
Copies need to be located either on the hard drive or external drive, not
cd.
Once satisfied copies are OK work on your faulty installation.

"Susan" <Susan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0E620AB4-ABB1-4262-A290-29F8420B363A@xxxxxxxxxxxxxxxx
What is an Event Viewer? The operating system on the computer in question
is
Windows 98 - is that something from XP or can you tell me where to find it
in
98?
Thanks,
Susan

"Peter Foldes" wrote:

And what error is generated in the Event Viewer?

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Susan" <Susan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:017A8344-ACC1-405D-A33D-A6084911CCE2@xxxxxxxxxxxxxxxx
Help!
Recently my computer suffered a hardware malfunction and I thought all
my
data had been lost. Turns out the hard drive was intact but some
components
in the screen were screwed. I was relieved to discover that my data
was
intact and had asked the person working on the machine to make a
backup of
the PST file in Outlook for me.

When I got my machine back, I discovered that not only Outlook, but
all of
the Microsoft Office programs would only stay open for a few seconds
and then
shut down (no error messages generated). I was going to simply delete
and
re-install the program, but when I tested the back-up PST file on
another
computer's Outlook installation, I discovered that the entire
"contacts"
section was missing. Unfortunately, I have been building this section
as a
database of all of our business contacts and I desperately need to
find out
if the information is still intact and if so, find a way to recover it
from
my crashed program. At present, I can't keep the program open long
enough
to see if my information is even still in there.

I tried the "repair" funcion on the Office disk, but I am still having
the
same problem.

Has anyone else had this problem with Office before and/or can anyone
help
troubleshoot a fix so I can get Outlook running without re-installing
and for
sure losing my data?

Thanks!




.

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