Re: Need to recover data from Outlook but program won't stay open...
- From: "JoAnn Paules [MVP]" <jl_paules@xxxxxxxxxxxxxxxxx>
- Date: Tue, 9 Jan 2007 21:36:16 -0500
If you uninstall and reinstall, you won't lose your data. If course, it is
always a good idea to back up your files, just in case.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
"Susan" <Susan@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:017A8344-ACC1-405D-A33D-A6084911CCE2@xxxxxxxxxxxxxxxx
Help!
Recently my computer suffered a hardware malfunction and I thought all my
data had been lost. Turns out the hard drive was intact but some
components
in the screen were screwed. I was relieved to discover that my data was
intact and had asked the person working on the machine to make a backup of
the PST file in Outlook for me.
When I got my machine back, I discovered that not only Outlook, but all of
the Microsoft Office programs would only stay open for a few seconds and
then
shut down (no error messages generated). I was going to simply delete and
re-install the program, but when I tested the back-up PST file on another
computer's Outlook installation, I discovered that the entire "contacts"
section was missing. Unfortunately, I have been building this section as
a
database of all of our business contacts and I desperately need to find
out
if the information is still intact and if so, find a way to recover it
from
my crashed program. At present, I can't keep the program open long
enough
to see if my information is even still in there.
I tried the "repair" funcion on the Office disk, but I am still having the
same problem.
Has anyone else had this problem with Office before and/or can anyone help
troubleshoot a fix so I can get Outlook running without re-installing and
for
sure losing my data?
Thanks!
.
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