Re: Microsoft Outlook format changed

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Hi,

There is no common link between these "certain emails". It just happen
randomly.

Many thanks ~!!

"Milly Staples [MVP - Outlook]" wrote:

What is the common link between the "certain emails" that are from your Director that show as plain text?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, kelvin asked:

| First of all, many thanks for your kind and prompt reply.
|
| Our mail server is just an ISP with POP3 mail.
|
| Yes. He has checked to read all mail in HTML format.
|
| This is very strange. It looks fine in SENT folder. But when it
| reaches to my president's INBOX, it becomes PLAIN TEXT.
|
| At first, the mail looks fine (HTML). After few times reply between my
| director and president, the format suddenly changed itself when the
| mail goes into my President's INBOX. But when I look into the SENT
| folder in my director laptop, it is HTML format.
|
| All along we are using HTML format. Even all email sent from our
| staff to my president are all in HTML format. Only certain mails sent
| from my Director are automatically changed to PLAIN TEXT.
|
| Pls help~ Thanks.
|
|
|
|
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Does your provider happen to be an Exchange Hosted provider or just
|| an ISP with POP3 mail?
||
|| Also, what is the difference that you can find between the mails
|| that are converted for your President versus those that are not?
|| Internal or external senders? Mail format? What are the President's
|| settings under Tools->Options->Email Options? Does he have the box
|| checked to read all mail in plain text?
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, kelvin asked:
||
||| Hi,
|||
||| Thanks for your kind assist.
|||
||| Yes, we're in the same organization. We don't have our own mail
||| server, our server are hosted by our provider.
|||
||| For your info, this happened only to my director mail account. It
||| was fine when viewed at my director's laptop, however, once my
||| President received the mail, it becomes PLAIN TEXT automatically.
||| And only to certain mails, not all the mails will change to Plain
||| Text. Pls Help.. Many thanks...
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Are you in the same organization? Do you have your mail server set
|||| to strip formatting if not?
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Kelvin asked:
||||
||||| Hi All,
|||||
||||| I need your help. Pls help me.
|||||
||||| I have Microsoft Outlook 2003 installed into my computer.
||||| Recently I found that some of my emails sent to recipients have
||||| changed its format automatically by itself. Why is that so?
|||||
||||| I sent in HTML format, but when the recipient received, it becomes
||||| Plain Text...
||||| I did a test email sending to myself, from the SENT folder, it
||||| looks fine, but for the test email I sent to myself becomes plain
||||| text..... I'd checked my end and recipient, both of us using HTML
||||| for our email (incoming & outgoing).. not sure why it becomes
||||| plain text while SEND folder shows HTML
|||||
||||| Much appreciate if you guys can help me to solve this problem. I'd
||||| checked the setting for composing new message, it uses HTML.
|||||
||||| Pls help.. urgent!!! Thanks first

.

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