Re: Reading Layout Still a Problem

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I've tried both Bob's and Beth's suggestions. It takes opening and closing
Word a number of times, but the checkmark does eventually return.

I don't know if my registry has been locked. How can I check this? (I
haven't rebooted since closing everything except Word, unchecking the
option, then opening and closing Word about 6 times. It remained unchecked 4
or 5 times and then was checked again.)

Beth Melton wrote:
The option for "Allow Reading Layout" is stored in the Registry and it
is updated each time Word closes. With that in mind, what you need to
do first is make sure only Word is running when you modify the
option - especially if you are using Word as your email editor in
Outlook:

- Exit all applications except Word
- In Word go to Tools/Options/General and turn off "Allow Reading
Layout"
- Exit Word
- Start Word again and verify the setting.

If the option has been turned back on then do you know if your
Registry been locked or if it is reset each time you restart the
computer?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Andrea" <andreawknospam@xxxxxxxxxxxxx> wrote in message
news:iQ%1h.6146$IC.173@xxxxxxxxxxxxxxx
I'm starting a new thread because the old one was from July through
September. I'm using Office 2003 with Windows XP SP2 and whenever I
open an Outlook
attachment, which opens in Word, I get the Reading Layout, which I
really dislike. I have unchecked "Open in Reading Layout" in both
Outlook and in Word itself, but the checkmark keeps coming back.
I've rebooted numerous times. Your advice here was to update Office.
It took awhile because I couldn't get a successful download of the
latest service pack installed and had to wait to have IT do it, but
everything's up to date now, yet the problem persists. Any advice?


.

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