Re: Office 2007 Beta 2 Technical Refresh Installation Issues
- From: "Patrick Schmid" <pds-ms@xxxxxxxxxxxxxxxxxx>
- Date: Mon, 18 Sep 2006 17:39:55 +0000
Send me an email with the log file. You can find the steps to create it in the troubleshooting KB linked from my website. If it looks like the same error that others have gotten, I have a few things for you to try out.
Patrick Schmid
--------------
http://pschmid.net
"Lionel Wilson" <LionelWilson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:69BBF9B0-3288-4168-9493-E5F482A1B4B9@xxxxxxxxxxxxx:
Thank you.
"Patrick Schmid" wrote:
> I've received two emails with reports and log about this issue so far.
> I've sent them on to Microsoft and I am waiting to hear back from them.
> I'll post back once I know anything.
>
> Patrick Schmid
> --------------
> http://pschmid.net
>
> "Lionel Wilson" <LionelWilson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> message news:D50E7578-0693-4716-8F38-DE8ABEF104C8@xxxxxxxxxxxxx:
>
> > BTW it may be worth noting that the Event view shows no entries at the time I
> > run the Setup.exe program.
> >
> > "Lionel Wilson" wrote:
> >
> > > I forgot to say thank you ever so much for replying so quickly :).
> > >
> > > "Lionel Wilson" wrote:
> > >
> > > > Hmmm, ok well in that case is there a really basic thing I am or am not
> > > > doing? These are brand new installs of Vista July and RC1 that I have tried.
> > > > The Cursor says the app is busy for about 3-4 seconds after you select
> > > > "setup.exe" from the CD pop-up window then nothing. The Setup.exe Application
> > > > stays in memory, builds up to 24MB then disappears.
> > > >
> > > > I am using the installs from the MSDN Downloads. Vista Installs fine each
> > > > time with no failures.
> > > >
> > > > "Patrick Schmid" wrote:
> > > >
> > > > > Beta2 expires February 1
> > > > > B2TR expires March 31
> > > > >
> > > > > Patrick Schmid
> > > > > --------------
> > > > > http://pschmid.net
> > > > >
> > > > > "Lionel Wilson" <Lionel Wilson@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
> > > > > message news:9561677D-1FD0-466A-ABD5-1A8FBECAD85C@xxxxxxxxxxxxx:
> > > > >
> > > > > > I get precisely the same with Office 2007 B2, it used to install just fine
> > > > > > and now it wont install with RC1 or even when I reinastall the PC with Vista
> > > > > > B2 July Edition (which it formerly ran perfectly well).
> > > > > >
> > > > > > I get precisely the same error that Chad appears to get. Doing a trawl on
> > > > > > the Internet it appears to be a widespread problem. Is there a time period
> > > > > > that the Beta is only valid for?
> > > > > >
> > > > > > Cheers,
> > > > > >
> > > > > >
> > > > > > Lionel
> > > > > >
> > > > > >
> > > > > > "Patrick Schmid" wrote:
> > > > > >
> > > > > > > The troubleshooting KB has steps for creating a log file. Please follow
> > > > > > > those and email me your log file. You can getmy address from my website.
> > > > > > >
> > > > > > > Patrick Schmid
> > > > > > > --------------
> > > > > > > http://pschmid.net
> > > > > > >
> > > > > > > "Chad B" <Chad B@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > > > news:0C021DC2-6BD3-4FE3-8494-D34A29603131@xxxxxxxxxxxxx:
> > > > > > >
> > > > > > > > So far i'm really enjoyig Office 2007 Beta 2. So the technical refresh has
> > > > > > > > been something that i have been very much eagerly awaiting!
> > > > > > > >
> > > > > > > > I downloaded the TR file and tried to patch my Beta 2 install, but having
> > > > > > > > double clicked the file, my machine appears to be doing something for all of
> > > > > > > > 3 seconds, and then nothing happens.
> > > > > > > >
> > > > > > > > I checked the processes while trying this for a second time and the tr setup
> > > > > > > > process launches for a few seconds, and then it disappears.
> > > > > > > >
> > > > > > > > I've followed all the steps in the trouble shooting file, yet i'm still
> > > > > > > > having this issue. Can someone please help out? I am really stuck and i
> > > > > > > > haven't found anything that seems to help me with this problem!
> > > > > > > >
> > > > > > > > Thanks.
> > > > > > >
> > > > > > >
> > > > >
> > > > >
>
>
.
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