RE: New Windows update stops Office 2007 B2 Cold

I upgraded from XP Home.



"Patrick Schmid" wrote:

Is this a clean install of Vista, or did you upgrade from XP or a
previous Vista build?

Patrick Schmid
--------------
http://pschmid.net

"NavyMustang" <NavyMustang@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3C56C8F4-9300-4744-A2C7-684438BB86C6@xxxxxxxxxxxxx:

Hi Patrick,

I'm sorry for the confusion. I am now running Vista RC1 with the Office
2007 (B2TR). Office will not start up at all, even after a complete
un-install and re-install. Same error message as before.

And Richard... I have completely removed Office 2003. No luck.

Mike



"Patrick Schmid" wrote:

I am lost..what exactly do you have on your computer now? Vista RC1 with
B2TR? If yes, is this a clean install of Vista?

Patrick Schmid
--------------
http://pschmid.net

"NavyMustang" <NavyMustang@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:670A7C1A-8BCA-444E-9840-DB9F2ABECACE@xxxxxxxxxxxxx:

WELL, I restored my system to a previous date, completely uninstalled Office
2003, and Viola! Office 2007 B2 started working again - UNTIL I installed
the technical refresh! THEN I got the same error message AGAIN. I installed
the refresh because I was in the process of installing Vista RC1. I then
completed the Vista install, uninstalled 2007 B2 completely, and then
reinstalled it. No luck - With or without the tech refresh. Same errors.
In Outlook 2007 B2, I get the "Cannot start Microsoft Outlook. Cannot
initialize Microsoft Office Shared Utilities..." message, and in Word &
Excel, I get the "Not enough memory or disk space error."

Any ideas folks???

"Patrick Schmid" wrote:

The culprit was probably the Outlook 2003 update. There is a bug in the
2007 setup which prevents 2003 from being completely removed all the
time. So you might have remnants of 2003 left and when you install a
patch for 2003, those remnants get patched. As there can always only be
one Outlook on a computer at any point in time, the remnants cause you
trouble with 2007.
Running Office Diagnostics from 2007 should normally resolve those
issues permanently.

Patrick Schmid
--------------
http://pschmid.net

"NavyMustang" <NavyMustang@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6994E59F-A5F6-4A37-B579-F2E2FEA282F1@xxxxxxxxxxxxx:

UPDATE ONE...

FIRST of all, I forgot to mention that I DID install the tech refresh that
was released yesterday BEFORE reporting this problem, and it did NOT correct
the situation.

Ok, so I reverted back to just before the first of the "Software
Distribution Service 2.0" updates, and Office went back to normal. When I
opened Outlook though, I got the "Preparing to install" and the "Please wait
while Windows configures Microsoft Office Professional 2007 (Beta)"
notifications. THEN it was back to normal.

WELL, at least as far as Office is concerned! As soon as my system rebooted
following the checkpoint restore, I got a McAfee VirusScan error stating that
an "activeshield component is missing or corrupt". McAfee immediately
started downloading an update which, after a few minutes, corrected the
problem.

NOW, everything is back to the way it was before the Windows Autoupdate. I
am going to go through each of the potential problems one at a time and see
which one was the culprit. (Unless someone has beaten me to it and wants to
let the rest of the world know!) I'll report as soon as I find it!

"NavyMustang" wrote:

Last night, my computer automatically downloaded and installed the following
Windows Updates:

Windows XP Update KB922582
Windows XP Update KB920872
Security Update KB919007
Security Update KB920685
Update for Outlook 2003 - Junk E-mail filter KB921580

This automatic update stopped Office 2007 B2 cold. When trying to open
Outlook, I now get the error message "Cannot start Microsoft Outlook. Cannot
initialize Microsoft Office Shared Utilities. Restart your computer or
reinstall Microsoft Outlook."

When trying to open Word or Excel: "There is not enough memory or disk
space to run Word (Excel)."

Of course, I have restarted (twice) to no avail and have shut down any
memory intensive application. Nothing seems to work. I am going to roll
back my system to before it installed the updates and I'll report back here.






.

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