Re: Uninstall Office 2003 Trial? Add/Remove returns Error Message!

Oh Boy!

For the 31st alone, Event Viewer shows well over 100 (yes, that's right,
#100) "Warnings, Information, and Error" entries.

The most common "Warning and Information" source is listed as
"MsiInstaller," while the "Error" source is identified as "MSMPSVC."

The event "Categories" are all "None," and the "Events" are identified as
1004, with a couple of 11708's thrown in for good measure.

There is no specific reference to the error code "0x8007006e" and the only
other text in the original error window, other than that reporting that an
error had occured, was a sentence telling me to contact Microsoft Support,
with a link that took me to the Office home page, where I found this
discussion group.

At this point I don't know how to provide more information re the error
itself.

I have found that by setting my system clock back to a date prior to the
31st, when my 60 day trial expired, that I can avoid the Office 2003 pop-up
warning about activation, but that's not a solution. I don't want to pirate
the software, I just don't want to buy it at this time.

I have also attempted reinstalling my Office 2000 from the original CDROM
disks over the downloaded Office 2003, but get no further than the musical
tones that begin all installations. The system doesn't freeze or anything at
this point, it simply doesn't proceed with the installation. There is no
error message associated with this at all.

Kevin


"Beth Melton" wrote:

Is that all you get? A code and no error message? Take a look in your
Event Viewer in the Control Panel or go to Start/Run and run: Eventvwr

In the Applications section, see if you can find any additional
details about the error. With only a number it's a little difficult to
determine what is happening.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"kdengle1" <kdengle1@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6618E9B8-64CD-4908-9F22-F816F75FA362@xxxxxxxxxxxxxxxx
Thank you Beth, but when I attempt to run the LISTool, I get the
following
error code: 0x8007006e ?

If it makes any difference, my original (downloaded) Office.exe file
is
located in a folder on the desktop.

Kevin

"Beth Melton" wrote:

It sounds like the Local Installation Source (LIS) for Office 2003
was
moved or deleted. The LIS is used instead of the installation CD if
you want to add/remove features or remove Office. Do you recall
deleting or moving a folder called "Msocache"? In any event, you'll
need to obtain the Local Installation Source Tool which will help
you
correct the issue:
http://www.microsoft.com/downloads/details.aspx?familyid=10fa7aa3-695b-42c3-9045-b812ba0fed3e&displaylang=en

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"kdengle1" <kdengle1@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D048F460-874D-4959-9C9F-C06356242BDC@xxxxxxxxxxxxxxxx
When I try to uninstall Trial Office 2003 (Downloaded Version)
Add/Remove
returns the following "The installation source for the product is
not
available. Verify that the source exists and that you can access
it."

I have the original Office.exe file on my desktop, but how do I
tell
A/R
where it is, or is there another solution?

Please help, I'm in a real bind here - Kevin






.

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