Re: help w/uninstalling Microsoft Office Standard Trial Edition

Dear Beth:
What I see on my Hard Drive is the following under My Computer, c: Local
Disk (this is XP Pro, after removing the only entry in Add/Remove Programs, a
7MB entry called Office Trial Assistant:
c: SWSETUP
1. a folder called OffTriW, 3.02MB, you open it, and yes there are all kinds
of files in there, but no uninstaller
2. a folder called PLOff03Tri, 1.91MB (yes, there are files in there, no
uninstaller
3. a folder called Preload, 228MB, with subfolders called Office03Tri and
Office11del, but no uninstallers
c: Program Files, a folder called Microsoft Office Trial Wizard, 2.82MB, with
all kinds of files, but no uninstaller.
That's what like to uninstall safely without corrupting the system before I
install
my genuine copy from disks. So far I haven't been able to get an answer
from HP Support or Microsoft.
Thanks for any help!


"Beth Melton" wrote:

How do you know it's there? What I'm asking is do you see a file? Do
you see references in the Start Menu?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"qquirks" <qquirks@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3D8C751F-9E0E-4FB5-8141-5BF8D359F4AE@xxxxxxxxxxxxxxxx
Dear JoAnn, that does not help, because as I indicated, this Trial
software
has never been installed and there is nothing in Add/Remove to hit;
OK? Clear?
I tried running the Windows Installer Cleaner, as I said before, and
nothing
with the name Trial appears on it, I guess because there has been no
install.
There is nothing in the Microsoft.com website that pops up when you
run a
search
for uninstall Microsoft Office Standard Edition Trial. The only
thing in the
knowledge
base that shows up is how to convert this trial. It's seems really
odd to me
that
Microsoft and HP would install a product on a laptop that can't be
removed
safely.
There is no uninstaller I can find in any of the folders that I
mentioned
that are sitting on my Hard Drive under SWSETUP or Progam Files.
This trial software is just sitting on my brand new laptop with no
way to
uninstall it safely, HP and Microsoft seemingly don't know how, and
I can't
install my genuine copy of Office 2003 until it's gone. Any
resources or
suggestions to try that you know of??? Thanks



.

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