Re: Office 2007 Clean Install
- From: "Bob Buckland ?:-\)" <75214.226(At Beautiful Downtown)compuserve.com>
- Date: Wed, 12 Jul 2006 05:50:34 -0700
Hi RDU,
FWIW, if the procedure you're referring to for removing Office 2007 is the one I think you're referring to one of the caveats is
that MS recommends against using 3rd party registry cleaners (and even one of its own at present <g>) as it can break things in odd
ways, including Windows itself).
It could be that there are still some GUID entries involved in the registry, but as a guess the MS Installer installation itself may
be either damaged or downgraded to an older version, although it could be something as simple as a full temporary files folder or
internet temporary files folder, or another app/utility running.
Are you installing from a CD or from the downloaded Office 2007? If you downloaded the Office 2007 Beta 2 file, did you first
extract the contents to a folder/CD?
Did you restart the PC before starting the 2007 installation?
Did you run each of the 2003 applications after 'fixing' that version?
Can you complete a repair/reinstall of Office 2003 successfully from Add/Remove Programs in the Windows control Panel?
If you use Start=>Run and type
%temp% {enter key}
and locate the recent Setup.exe(nnnnnn).log file does that log file give any more details/specifics on the problem?
==========
<<"RDU" <RDU@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C387E2C9-2266-4CC3-BDB2-438B0CAC6B81@xxxxxxxxxxxxxxxx
I successfully uninstalled Office 2007 through A/R P as I was incurring
spurious issues that were all reported out. I had no issues with 2003 as I
never uninstalled it with the exception of a minor hiccup with mapi32.dll &
Outlook, which I resolved.
I then followed the steps listed in another post here regarding the use of
the Windows Install Clean Up tool, etc. I then further cleaned the registry
with Registry First Aid. The latter found loads of Office 12/2007 entries,
which were deleted.
After several reboots I tried a clean install of Office 2007. It continually
aborted with the same 'send an error message to Microsoft' whether in Safe
Mode or not.
Excuse my French, but am I SOL in installing Office 2007 clean? >>
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
.
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