Re: Activation Wizard does not appear
- From: "Carey Frisch [MVP]" <cnfrisch@xxxxxxxxxxxxxxx>
- Date: Tue, 16 May 2006 12:43:15 -0500
Activation Wizard does not start in Office 2003
http://support.microsoft.com/kb/823527/en-us
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
-------------------------------------------------------------------------------------------
"AndrewS" wrote:
| I purchased a genuine Office 2003 S&T edition, the License indicates I can
| install on 3 machines at home - Its running OK on a laptop.
|
| We got a new desktop which came with a trial edition of office, which I
| allowed to expire. I installed our S&T copy onto it.
|
| I can’t activate it because the Activation Wizard does not open, the
| Activate option within help is greyed out, Nothing happens if I click on
| activate – so no option to activate by telephone – and presumably I would
| still need the wizard to complete the process even if I had a telephone
| number.
|
| I have uninstalled all office programs and reinstalled. I have removed the
| opa11.dat file but still no activate wizard.
|
| I've looked at Article ID 313938, which suggests changes to the “registry”
| but it does not seem to apply to Office 2003, only earlier versions. Is there
| a similar instruction for 2003?
|
| Please help – we can’t use office at all on our new family desktop – my kids
| want to do their homework and they think I’m an IT expert!
|
|
| Thanks
|
| Andrew
.
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