Re: How do I completely uninstall MS Office 2003?
- From: Mike Whitehead <MikeWhitehead@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 7 Mar 2006 08:52:12 -0800
Dear Milly
We haven't heard from you in response to my posting of Feb 28, so I guess I
put it in the wrong place, so here it is again -
Dear Milly, sorry to be so long in getting back to you.
Looking back through our records, we have been running successfully with SP1
installed for several months. Installing SP2 was one of several things we did
at about the time we started to get the problem of programs not responding /
hanging up, so it wasn't necessarily SP2 that was causing the problem.
However we got so frustrated with the problem that we have reformatted the
hard disk and reinstalled Windows, so hope the problem has gone away.
But I'd still like to hear your views on whether we should install SP2
again. Since we reinstalled Office 2003 after reinstalling Windows, the Auto
Update has offered us loads of updates, so we have installed them all except
SP2. I don't want to install SP2 if it is going to cause problems again. We
are well protected security-wise because we have Norton Internet Security
2005, Webroot Spy Sweeper, Lavasoft AdAware SE and Spybot Search & Destroy,
and we keep them all up to date. So what will we be missing out on if we
don't
install SP2?
I look forward to hearing from you.
Regards, Mike
"Milly Staples [MVP - Outlook]" wrote:
User DATA is usually never the problem. If you reinstall Office 2003.
without any Service Packs, does it work as you expect? What happens after
SP-1? After SP-2?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Mike Whitehead asked:
| Dear Milly
|
| Many thanks. Please can you advise me what to do next -
|
| - Am I barking up the wrong tree, ie. am I wrong in thinking that
| deleting all my User Data will help me get rid of the problem?
|
| - If I am right, and getting rid of my User Data will help me get rid
| of the problem, can you please advise me where I can find them, what
| they are called etc, so that I can delete them? I know about .pst
| files but I don't know about any of the others.
|
| Regards, Mike
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Uninstalling Office never touches any customizations or files. They
|| are all left as you can see from your experience. Your normal.dot,
|| .pst files, etc. are not touched since they are considered User Data
|| and belong to you, not the program.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
||
|| After furious head scratching, Mike Whitehead asked:
||
||| Dear all
||| I am running MS Office SE 2003 and Windows XP Home Edition with SP2.
|||
||| After I downloaded and installed Service Pack 2 for Office 2003 I
||| started having problems with various programs not responding /
||| hanging up. I suspected it could be something to do with the Office
||| SP2 so I tried to repair Office using the Repair option in
||| Add/Remove Programs. The repair failed partway through installation
||| from the Office 2003 disk.
|||
||| I uninstalled Office and reinstalled it. I expected to see a 'clean'
||| version of Word, for example, ie. with all the default settings, but
||| I was surprised that all the customisation I had done before, eg. on
||| the Toolbars in Word, were still there.
|||
||| i suspected that the problem that caused the malfunctions was still
||| on the computer, so after uninstalling Office again I deleted the
||| Office Setup Files from the Windows XP Disk Cleanup facility. I also
||| did a search on 'office' in Windows Explorer and deleted the folders
||| that contained 'office' but did not appear to be associated with any
||| other applications. However when I reinstalled Office from the disk
||| the customisations were still there!
|||
||| How can I completely uninstall Office 2003 so that when I reinstall
||| it it appears as though this is the first time I have installed it?
|||
||| Please can you help. Regards, Mike
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