Re: Restoring the Document imaging writer printer



This article addresses One Note, but there is a procedure to re-install the Imaging
writer different from other articles.
You receive a "The document cannot be inserted" error message when you try to insert
a document as a picture in OneNote 2003
http://support.microsoft.com/kb/911005/en-us

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Doug Bateman" <DougBateman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0E23A426-7419-47A5-8994-9799E0D4315C@xxxxxxxxxxxxxxxx
> Carey, I've tried the procedure below and am install having problems.
> Microsoft Support wants to charge me $245 to investigate the problem, and
> even then I have no guarantees of success. I see lots of people reporting
> that uninstall/reinstall doesn't fix the problem. Has ANYONE found a
> solution?
>
> "Carey Frisch [MVP]" wrote:
>
>> 1. Close all running applications. If you have any Office application running, the
>> driver will not be installed properly.
>> 2. Go to "Control Panel" and "Add or Remove Programs".
>> 3. Click on "Microsoft Office 2003" and then click on "Change".
>> 4. Check "Add or Remove Features" and click "Next".
>> 5. On the bottom of the page check "Choose advanced customization of
>> applications." and click "Next".
>> 6. Under Microsoft Office click on the + sign in front of "Office Tools"
>> 7. Locate the object "Microsoft Office Document Imaging", click the icon and
>> select "Not Available".
>> 8. Click on "Update". This will uninstall the MODI driver.
>> 9. Repeat steps 1 to 6 to go back to the same location you were before.
>> 10. Locate the object "Microsoft Office Document Imaging", click the icon and
>> select "Run from My Computer".
>> 11. Click on "Update".
>>
>> Once this is complete, you can go to "Control Panel" and then to "Printers and
>> Faxes", if you see a printer with the name of
>> "Microsoft Office Document Image Writer" then the MODI (Microsoft Office Document
>> Imaging) is properly installed.
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows XP - Shell/User
>> Microsoft Newsgroups
>>
>> -------------------------------------------------------------------------------------------
>>
>> "Udi S." wrote:
>>
>> | Hello,
>> |
>> | The "Document imaging writer" printer icon has gone missing from my computer.
>> | My first action was to uninstall, then reinstall the component using Office
>> | setup, but with no result. I've also renamed the MODI folder under \program
>> | files\common files\microsoft shared and ran a repair installation to restore
>> | it - again, with no result. the printer is still missing.
>> |
>> | I've waded through literally dozens of similar newsgroup questions,
>> | and in most cases a simple component reinstall seems to have resolved the
>> | problem.
>> |
>> | I should note that the "Microsoft document imaging writer port" is also
>> | missing from under printers and faxes -> server properties -> ports
>> |
>> | The computer has Windows XP SP2 installed, and Microsoft Office 2003 SP1.
>> |
>> | Any ideas would be greatly appreciated.
>> |
>> | Thanks.
>>


.



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