Re: Runtime error gone real bad

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

If you were supplied with a recovery disk then you should have Windows. I'd ask
Compaq about a recovery disk. Every computer I have ever owned, and I have owned
many, has had a recovery disk with the OS program.

How to obtain Windows XP Setup boot disks
http://support.microsoft.com/default.aspx?scid=kb;en-us;310994

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Bob Bullard" <BobBullard@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9AC2CFFD-BCFE-495E-B6B1-3EE91E588245@xxxxxxxxxxxxxxxx
> Mary:
>
> I really appreciate your response. I have printed the two documents and
> intially reviewed them, but since the computer is not operating yet I can't
> apply any of the information. One of the questions I asked was do I need to
> uninstall the Office and Adobe to get Office even to open without /a.
>
> The other most pressing issue is how to get the operating system back up and
> running before I can even begin to solve the runtime error. Since it was an
> OEM XP Home and Compaq has a backup supposedly on its D: drive. I'm trying
> to find out how I can access it and get it going. Any ideas?
>
> Thanks,
> --
> Bob Bullard
>
>
> "Mary Sauer" wrote:
>
>> "Runtime Error!..." when you start Microsoft Word after you install Acrobat (7.0
>> on
>> Windows)
>> http://www.adobe.com/support/techdocs/331273.html
>>
>> New features and issues addressed in the Acrobat 7.0.5 Update (Acrobat and Adobe
>> Reader for Windows and Mac OS)
>> http://www.adobe.com/support/techdocs/332208.html
>>
>> --
>> Mary Sauer MSFT MVP
>> http://office.microsoft.com/
>> http://msauer.mvps.org/
>> news://msnews.microsoft.com
>> "Bob Bullard" <BobBullard@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:3A47713F-EEF5-4F68-9E56-E1FD050832D3@xxxxxxxxxxxxxxxx
>> > My c++ visual basic runtime error started after I had updated Adobe Acrobat
>> > 4.0 to 7.0 and removed the 4.0 version through the control panel add/remove
>> > programs. The CPU is a Compaq Pes. Pentium Celeron using XP Home Edition OS
>> > and 512 Mb ram. I have Office 2000 Prof. installed, with Excel 2003 and
>> > Visio Prof. 2003. There are other are varios other applications such as
>> > AutoCAD, Photo Suite, etc. that did not have any problems after the Adobe
>> > upgrade and 4.0 removal.
>> >
>> > I searched the discussion groups and read responses referencing
>> > http://support.microsoft.com/?kbid=555220. I printed the document and tried
>> > the different possible remedies. None of the proposed fixes cured the
>> > problem. I looked further into the discussion groups and found that some
>> > people had sucess by removing (uninstalling) the softwares, then reinstalling.
>> >
>> > This is where it turned ugly. I tried ti uninstall the Adobe 7.0 first and
>> > it seemed succesful and asked to restatrt the computer to complete the
>> > uninstall. When it started to reboot, an error message came up in the old
>> > black DOS screen stating the the file c:/windows/system32/config/system was
>> > either missing or corupt and that a possible soloution was to insert the
>> > initial CD Setup disk and press 'r' at the first window/dialouge box in order
>> > to repair the file.
>> >
>> > Since operating system CD's are no longer provided when you purchase the
>> > computers anymore, how can an owner solve the problem like this without
>> > taking it to a repair shop and pay the cost of a new computer to have them
>> > use their generic CD while using the product key numbers on the side of my
>> > CPU? I really need the Office and Adobe software, but worse I need the
>> > computer be at least operational without them (Office, Adobe) to get some
>> > work accomplished.
>> >
>> > The next question is uninstalling then reinstalling the Office and Adobe
>> > software really going to solve the runtime error? I would deeply appreciate
>> > any assistance that can help me get it going again.
>> > --
>> > Bob Bullard
>>
>>
>>


.

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