Re: file not available when changing from 2000 to 2003

If you read my reply, you will see that I did not suggest that you disable Norton.

Kelly''s mom wrote:

Thank you. I disabled Norton but still get the error when I try to open a word doc created in 2000. Still says file not available. Any other suggestions?

"garfield-n-odie" wrote:


If you're using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it. See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information.

Kelly's mom wrote:


I installed Office 2003. I was running 2000. Now when I try to open a document I created in 2000 I get "file not available" Any suggestions? 



.