Re: Why can I no longer access Word, Outlook, Excel and FrontPage?
- From: "mumdadplus3" <mumdadplus3@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 6 Nov 2005 08:29:47 -0800
When I left click start - All Programs - I have Microsoft Access, Microsoft
Word, Microsoft Outlook , Microsoft Excel and Microsoft FrontPage
When I left click on any of those a Windows Installer box opens telling me
"preparing to install" .
Another box then appears telling me "Please wait while Windows configures
Microsoft Office XP Professional with Frontpage".
Yet another box tells me to "insert the Microsoft Office XP Professional
with Frontpage disk and click OK".
I don't have this disk because they were preinstalled.( I have a Windows XP
Home edition disk but I suspect this won't help me.)
I then click cancel and I get this message "Error 1706. Set up cannot find
the required files. Check your connection to the required network or CD-ROM
drive. For other potential solutions to this problem see C:\Program
Files\Microsoft\Office\Office 10\1033\SETUP.HLP". I then click OK.
Yet another box telling me there is a "Problem with shortcut. Fatal error
during installation."
When I look in the c drive at the above all the files are there.
I also am very certain that this was not a trial version of the above as I
have been using them since February and everything has been OK. I strongly
suspect that my children have something to do with this problem.
I also have Outlook Express 6 which is working just fine.
"JoAnn Paules [MSFT MVP]" wrote:
> I've never heard of an OEM that came with FrontPage.
>
> Can you open the other Office programs?
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
>
>
>
> "mumdadplus3" <mumdadplus3@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:EB4E21D4-4D69-432A-9488-2418E629422B@xxxxxxxxxxxxxxxx
> > Not long ago I bought this computer with Windows XP Home addition and
> > Office
> > Xpl Professional with FrontPage preinstalled.
> > Now I can no longer access Office applications. Eg When I try to open Word
> > I
> > am prompted to insert the Microsoft Office XP Proffessional with FrontPage
> > disc or search for PROPLUS.msi.
> > I definately don't have a disk and cannot find PROPLUS.msi.
> > When I look in C:\Program Files\Microsoft Office\Office 10 all the files
> > seem to be there.
> > Do I need the disk or is there some way to repair these files from the
> > information that is on the hard drive.
> > If I need the disc can I use someone elses?
> > Also can anyone hazard a guess as to what happened?
>
>
>
.
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- From: JoAnn Paules [MSFT MVP]
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