Re: can not re-intsall my copy of office xp
- From: "Lau Lei Cheong" <leu_lc@xxxxxxxxxxxx>
- Date: Sat, 22 Oct 2005 12:34:37 +0800
No offense, just be curious to ask, does the link you provide have specific
answer to the problem, or you're simply refer the OP to buy a new one?
It seems that you provide this link for anyone with activation/CD-KEY
problem.
I agree that in this thread, the OP doesn't deserve a solution(the OP's not
liable for installation of software he don't own). But I believe some
previous thread deserves a more decent answer like: "You should consult MS
customer service for this at: somewhere@xxxxxxxxxxxxx" In case like missing
labels, I don't think "buy a new one" is necessary, and it's majorly the
"system builder"'s responsibility, not the customer's, to stick the license
label on the case of machine. (according to the license agreement label
printed on the box(I'm refer to the 3CD boxes for packing OS/Office OEM CDs)
of OEM system builder kit) Legimate end users DO deserves a better tone, I
think.
"Carey Frisch [MVP]" <cnfrisch@xxxxxxxxxxxxxxx> ¼¶¼g©ó¶l¥ó·s»D:OH3sBIr1FHA.3124@xxxxxxxxxxxxxxxxxxxxxxx
> How to Buy Office 2003
> http://www.microsoft.com/office/editions/howtobuy/standard.mspx
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "Mario" wrote:
>
> | My hard drive just died on me a couple of days ago, I am almost done re
> doing
> | it but after installation of office xp, the validation code appears to
> be
> | already in use (of course I did it about a year ago). I did explain this
> fact
> | to the support girls in somewhere around the world, she expected my to
> know
> | how many copies of the cd were made, who did adquired it, in how many
> | computers was installed etc., My main problem now is thet the company i
> was
> | working for provided me with this tool, gave me a back up copy for the
> "just
> | in case" and know the ocmpany does not exist anymore. The support person
> then
> | could not give me any option even when the confimation on her screen had
> my
> | name addres e-mail etc. Any ideas what shoud I do?
.
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