Re: Reinstall MSO: how can I prevent to loose my Personal Folders

It sounds like your installation has hosed registry settings - try this
article for assistance and then run the utility. Then either run Detect and
Repair again, or uninstall and reinstall:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, kermor asked:

| Attention to "Milly Staples,
|
| Could you please let me know if you can help me by answering to my
| last e-mail and my previous one?
|
| Thank you
|
|| Yes I did use â??Detect and Repairâ?? on several occasions. This is
|| the message I receive: MO Small Business Edition 2003 set up failed!
|| If I try to update my MSO Small Business or use my automatic update,
|| it will failâ?¦
|| I tried again today and did fail on the following updates: MS Small
|| Bus and
|| for Outlook 03 junk e-mail filter.
||
|| If you can answer to my previous e-mail in detail so I may use this
|| Sunday
|| the time to fix everything before tomorrow.
||
|| Again thank you for your help,
||
||
|| --
|| brittany
||
||
|| "Milly Staples [MVP - Outlook]" wrote:
||
||| Have you tried Detect and Repair from the Help menu of any Office
||| program?
|||
||| Remember, all that uninstalling and reinstalling will accomplish is
||| a passage of time - it seldom, if ever, fixes a problem.
|||
|||
||| --Â?
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, kermor asked:
|||
|||| Thank you... In fact my MSO particularly my Outlook can't be
|||| updated;
|||| I have some problems related to lost registry I believe. I.e. my
|||| menu
|||| missed ââ?¬Å?Fileââ?¬Â? staring with edit insteadââ?¬Â¦ The
|||| best way is to remove everything and start with a fresh copy and
|||| do my update....
|||| I went to Windows search and could not find my .pst file! I went
|||| under all files and folders and nothing came out!!!
|||| You said that removing MSO will keep intact my personal folders, my
|||| contacts folder and calendar somewhere... I'm sure you're right
|||| but I
|||| want to play
|||| safe with those files and save it on my desktop, I can�t
|||| take the
|||| risk to loose all of them...
|||| Reinstalling MSO meaning Outlook, what should I do to bring back
|||| into
|||| my
|||| e-mail program those files the same way I left them?
|||| Thank you again for your help.
||||
||||
||||| You will never lose data created in Microsoft Office if you
||||| uninstall and reinstall.
|||||
||||| However, having said that, save your .pst file (use Windows search
||||| and enable searching hidden files) to a safe location.
|||||
||||| First, however, you might want to post why you think your Office
||||| 2003 installation is infected. Simply removing it and
||||| reinstalling will not remove any infection. That requires an AV
||||| product - you can use House Call from Trend Micro to check your
||||| system. Then you should get an AV program, one free one that
||||| works well is from http://www.grisoft.com.
|||||
|||||
||||| --Ã?Â?
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, kermor asked:
|||||
|||||| My MSO 03 is infected. I wanr to reinstall my MS Office 03: how
|||||| can I prevent to loose my:
|||||| -Personal Folders and
|||||| -My Contacts Folder and or my Addresses Folder and
|||||| -My Calendar Folder.
|||||| Thank you for your prompt reply....


.

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