Re: Installer Clean Up
- From: "Beth Melton" <bmelton@xxxxxxxxxxxxxxxxx>
- Date: Mon, 15 Aug 2005 22:12:14 -0500
I realized you need a bit of hand-holding initially which is why I
backed up Milly's first response, confirmed I have personally used it
numerous times, provided details on how it works and how the Cleanup
utility was designed specifically to rectify the issue you are
currently encountering. In the past when folks were faced with the
same dilemma there really wasn't a good solution.
I'm not sure how much additional reassurance you are looking for - you
got quite a bit of it already. ;-)
If you're still uncertain then perhaps you should take Milly's advice
and hire a computer tech to do if for you. But then I also need to
re-emphasize another point she made and that is it's senseless to pay
for it because it really is something you can do yourself.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Tommo" <Tommo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:7F12CC07-C902-4BBD-B982-2ED87773B085@xxxxxxxxxxxxxxxx
> OK, it's not that I don't believe you, but I have no confidence in
> myself not
> losing Office altogether.
>
> I can see how to remove the registry entries using the Clean Up
> utility, but
> how do I then reinstall Office XP? I didn't install it in the first
> place.
> I bought the package and my computer shop did it for me. I have the
> disk,
> but when I put in in the machine I get messages about it not working
> because
> patch packages could not be opened or are missing.
>
> So if I use the clean up facility on Office XP, do I then have to
> reinstall
> from the disk, which I think is not working?
>
> Will I lose Excel & Word, cos I have masses on there?
>
> If I do a system restore before I start, would I be able to get back
> to
> where I was?
>
> Thanks
> --
> Tommo
>
>
> "Beth Melton" wrote:
>
>> Like Milly said, go ahead and run it. I've used it numerous times
>> for
>> testing purposes and never encountered any difficulty.
>>
>> It won't mess anything up and will enable you to rectify the
>> problem.
>> It was designed to correct the issues you are currently
>> encountering.
>> All it does is remove the Windows Installer information in the
>> Registry and any installation files for the application you select.
>> This will allow you to reinstall the application which will create
>> new
>> corrected Windows Installer info and files and allow access to
>> Office
>> setup.
>>
>> Just select Office XP only and then reinstall Office XP.
>>
>> Please post all follow-up questions to the newsgroup. Requests for
>> assistance by email can not be acknowledged.
>>
>> ~~~~~~~~~~~~~~~
>> Beth Melton
>> Microsoft Office MVP
>>
>> Word FAQ: http://mvps.org/word
>> TechTrax eZine: http://mousetrax.com/techtrax/
>> MVP FAQ site: http://mvps.org/
>>
>>
>> "Tommo" <Tommo@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:636D6AAE-EC87-49DF-A72F-A6C22717776C@xxxxxxxxxxxxxxxx
>> > When I try to run detect and repair etc in Office XP standard, I
>> > get
>> > the
>> > message 'this patch package could not be opened etc'. I also
>> > cannot
>> > run my
>> > Office CD without getting the same message. I have down loaded
>> > the
>> > Windows
>> > Install Clean Up facility, but am scared stiff to use it in case
>> > I
>> > totally
>> > mess up my programmes.
>> >
>> > Is there another way, or can someone help me please?
>> >
>> > Thanks a lot
>> > --
>> > Tommo
>>
>>
>>
.
- References:
- Installer Clean Up
- From: Tommo
- Re: Installer Clean Up
- From: Beth Melton
- Re: Installer Clean Up
- From: Tommo
- Installer Clean Up
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