Re: can not start media player, word, excel, outlook ... anymore.
- From: "Beth Melton" <bmelton@xxxxxxxxxxxxxxxxx>
- Date: Wed, 27 Jul 2005 22:48:17 -0500
Are you sure you didn't add a rule to your firewall that is causing
the problem? It's possible you blocked a file that is shared by these
applications and it preventing them from running correctly.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"till" <till@xxxxxxxxxxxxxxxxxxx> wrote in message
news:1122498073.683608.308590@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hi all,
>
> I have a strange problem. Since a few days I can not start anymore
> some
> microsoft programs, that is outlook, word, excel, media player
> possibly
> more. When I try to start I always get a message like:
>
> "Microsoft Office Outlook has encountered a problem and needs to
> close.
> We are sorry for the inconvenience. ..."
>
> In the case of outlook I get the message "The operating system is
> not
> presently configured to run this application" before the one above.
>
> There is not much I have changed since everything was working. I
> remember that I updated McAfee, Kerio Personal Firewall and maybe
> there
> were some MS updates as well.
>
> The system is a Windows XP Pro and Office 2003 all updated plus up
> to
> date McAfee and firewall.
>
> I already checked for worms with the newest stinger .. nothing.
> I also renamed the normal.dot to normal.old .. nothing.
>
> Any ideas?
> I would really appreciate any help!
>
> Till
>
.
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