Re: office 2003 help file problem
- From: "Beth Melton" <bmelton@xxxxxxxxxxxxxxxxx>
- Date: Fri, 1 Jul 2005 12:29:31 -0500
Thanks for taking the time to provide some additional details on the
Help issue.
I know exactly what you are referring to and the Search Results order
it is currently one of the biggest complaints. Your example is a
*great* information, btw. One I can pass along to Microsoft since this
is something they can look into and perhaps correct. (I know they've
had problems with search and are continuing to refine the search
results.)
To expand further for others who may be reading this thread, the issue
is: Searching for "DatePart", without the quotes, in online Help
doesn't include the "DatePart Function" topic in the Search Results
but if you search offline Help it is one of the first topics listed.
FWIW, the concept, incorporating the ability to update Help, is a
feature we've been requesting for years. But they still have some work
to do before we'll ever be happy with it! The MVPs have been providing
feedback on Office 2003 Help for over a year now and I can tell you
Microsoft *is* listening. Now, whether they implement our
requests/concerns remains to be seen. But I do think we'll see some
changes in this area in Office 12 since quite a bit of our feedback
involves redesigning the whole thing. <grin>
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
"Keith G Hicks" <krh@xxxxxxxxxxx> wrote in message
news:eS4cNzZfFHA.1416@xxxxxxxxxxxxxxxxxxxxxxx
> Thanks for the tip. Much apprecated.
>
> Accruacy issue: When I'm in MS Access and I search on something like
> "DatePart", when in Online mode it comes up with all sorts of
> nonsense that
> does not apply. I just want the syntax of the function. Offline help
> gives
> me that right at the top.
>
> In addition, I really (and Im sure many would agree) don't
> understand why MS
> keeps fouling up the help for MS Access. It was good in Access 97.
> Really
> bad in Access 2000 and from what I can see in 03 it's even worse.
> The help
> system in MS SQL BOL is great. I really wish MS would go back to
> that type
> of format for the help. It would be a big improvement. It's so easy
> to find
> answers in that system. It seems the more clever MS gets with the
> help
> systems the hard it is to find what you need.
>
> "Beth Melton" <bmelton@xxxxxxxxxxxxxxxxx> wrote in message
> news:ul9mNqYfFHA.3936@xxxxxxxxxxxxxxxxxxxxxxx
> Comment: Online Help content provides a means to obtain updated
> content with corrections and additional information so I'm not sure
> what you mean by "the offline help is more accurate". Do you mean
> you've found errors in the Online content that do not appear in the
> Offline Help topic? Or do you mean searching Online content returns
> too many search results, such as templates, assistance, and
> training?
.
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