Re: Office Permissions Errors
- From: "Mary Sauer" <gsauer@xxxxxxxxxxxxxxxxx>
- Date: Thu, 28 Apr 2005 06:02:08 -0400
Download FileMon and RegMon from
http://www.sysinternals.com/. Run them as administrator (when no
user is connected), start a TS session as a normal user and try to
run the application(s).
FileMon and RegMon will show you all "access denied" errors that
occur, so that you can give your users the necessary permissions on
a file-to file or Registry subkey basis.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"derlenbusch" <derlenbusch@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CF0030A1-7F09-41EE-BEF5-6B40F2095343@xxxxxxxxxxxxxxxx
> This is from an Outlook chat:
> I still have the problem though.
>
> 4/27/05
>
> Post 2 - Access Denied - File Open - My Documents
> I have multiple users that cannot access there "My Documents" using the My
> Documents button when they try to File Open in Word, Excel, or do attachments
> in Outlook.
> They click attachments - click on the "My Documents" button - then They get
> "Access Denied".
> The strange part is that they can use the drop down menu and access their
> mapped drive to their documents that way fine. They just cannot use the My
> Documents shortcut on the left side.
> _________________________________________________________________________________________
> Post 1:
>
> I still have this problem.
> I am using Group Policies to send out a default user's redirected folder for
> "My Documents"
> It is very true that if you remove the "Domain Users" from the local group
> "administrators" and put them in "Power Users" - it fixes the problem.
> However, our company software requires the use of local group
> "administrators".
>
> So, I called McAfee for the VirusScan 8.0 - They said this is a known
> problem and I downloaded and installed Patch 10 for it. ---- This did not
> solve my problem.
> Called McAfee again -- They said to do KB article 288991. This did not solve
> my problem either. Now the user could not access even the network drive from
> explorer.
> So, I uninstalled McAfee 8.0 completely. This didn't solve my problem either.
> Now I am completely lost as of what to do next.
> Please help. Thanks.
> Daniel Erlenbusch
> derlenbusch@xxxxxxxxxx
>
> "scotwelker@xxxxxxxxx" wrote:
>
>> This did in fact solve the issue I was having. All my users have been
>> setup as Admin on a local level. I tested one of the affected users by
>> setting him a Power User. It is odd though, you'd think bringing them
>> down to Power User level would be the cause of this problem, not the
>> other way around! In addition, I think my parent co. just switched us
>> over to a new version of McAfee so I am suspicions there is some truth
>> to that as well. Anyway, thanks for passing along the information!
>>
>>
>> NetPerfection wrote:
>>
>>
>>
>> > smackie@xxxxxxxxxxx wrote:
>> > > Same issue though some folks are on W2K with Outlook 2000 and some
>> > are
>> > > on WXP/Outlook XP. Hope somebody figures this one out soon!
>> >
>> > I believe I am experiencing the same problem at three different
>> > customer sites. It only is happening where I am using My Documents
>> > folder redirection via group policy and the user is in the
>> > "Administrators" local group. If you take the user out of the
>> > "Administrators" group the problem goes away. Doesn't occur if
>> > they are in the "Power Users" local group.
>> >
>> > Another common variable is that all the sites are running McAfee
>> > VirusScan Enterprise 8.0i which I believe is the root of the problem.
>> > If VirusScan is removed the problem goes away. Does not occur with
>> > VirusScan 7.0.
>> >
>> > Are you also running VirusScan 8.0i?
>>
>
>
> "toddmanzz25" wrote:
>
>> We have just migrated all the shared files on one of our servers to a new
>> server, and have set all the permissions along with each folder. When the
>> users go through explorer, they can get to each folder/file fine. They CANNOT
>> however open up files in Office, and or Save them. It says access is denied
>> upon trying to browse to the shared area. The users are in the right groups,
>> everything looks ok, but still they cannot access anything through office.
>> Any ideas????
.
- References:
- RE: Office Permissions Errors
- From: derlenbusch
- RE: Office Permissions Errors
- Prev by Date: Re: Why am I having difficulty installing Office 2000 in xp home ed.
- Next by Date: On Office 97 what is ' office.ini ' file
- Previous by thread: RE: Office Permissions Errors
- Next by thread: Office should have a automaic update process like Windows.
- Index(es):
Loading