Re: Reinstalling Office XP Professional Udgrade

Good question -- I originally installed the XP upgrade just fine but recently
my hard drive failed and after reinstalling the majority of the software my
system was besieged with adware that took over MSIE and decreased my PC's
performance to practically nil. I tried to get SP2 for XP to download (along
with several spyware programs) thinking that may help in fending off the
effects of the adware attacks but was unable to do so.

I contatcted MS support and after several fruitless emails I received a link
to get SP2 directly. When I tried to install this version of SP2 my PC
failed to start at all even though I ran the recommended spyware utilities
and followed the other instructions. Since MSIE was the primary target of the
spyware, I have eliminated it from my current installation and am using
Mozilla's Firefox as an internet browser.

The only way I was able to get it to boot was to reinstall Windows XP and
in so doing I lost all links/shortcuts etc. to previously installed software
(i.e. Office XP Professional).

Based on your response to my question are you suggesting that I reinstall my
original version of MS Office 2000 Professional and then upgrade to XP from
there?

"Gordon" wrote:

> rich0057 wrote:
> > In trying to update my windows XP to SP2 my system hung up and I had to
> > reinstall Windoxs XP. However, in doing so I lost all programs previously
> > contained in XP even though the program can stil be found on my C:\ drive.
> > When I tried to reinstall the Office XP Professional upgrade, my system told
> > me it could not upgrade because it could not find a qualifying product. How
> > can I get Office XP professional back on my PC??
>
> How did you get it there in the first place? If it's an *upgrade* then
> you would have had to have a qualifying product to install it in the
> first place....
>
> --
> Interim Systems and Management Accounting
> Gordon Burgess-Parker
> Director
> www.gbpcomputing.co.uk
>
.

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