Re: Fix missing proplus.msi with upgrade

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Susan Ramlet (susan_at_mvps-dot-org)
Date: 03/11/05 

Date: Fri, 11 Mar 2005 16:07:53 -0600

Hi, Jake,

Is it Office 2000 that's installed on those computers?

The upgrade might be okay...except that to uninstall Office 2000 the natural
way, you still need CDs. And...if you ever format and re-install those
systems, you won't have any proof that the upgrade is valid, since you don't
have the original media.

I think I'd get the full version of Office 2003, and hang onto those CDs.
If you can't uninstall Office 2000, you can use the manual steps here:

How to remove the Office 2000 CD1:
http://support.microsoft.com/default.aspx?scid=kb;en-us;219423

How to remove Office 2000 CD2 (if necessary):
http://support.microsoft.com/default.aspx?scid=kb;en-us;247684

Then you might need / want to run the Windows Installer Cleanup Utility to
remove references to it in the registry to the installation.

290301 - Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp 

-- 
Susan Ramlet
MVP - Office
Please reply to the newsgroups where others may benefit.
"jake" <jakehayes@hayescarpentry.com> wrote in message
news:B6A317F6-D3FB-4066-8D32-F84A0CCC3C02@microsoft.com...
> A few years ago my company purchased a couple of computers that had
microsoft
> office professional with frontpage (might have been a pirated version, I
was
> not with the company at the time). We were not given a disc and have no
way
> of contacting the person we bought the computers from. None of the
computers
> can recieve office updates now due to a missing proplus.msi file. I tried
> downloading the fullfile updates to no avail. If i purchase the Office
2003
> small business upgrade, will it correct the problem? Would there be any
> advantage in buying the complete version rather than the upgrade?
>
> Thanks.

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