Re: Curious error message appears when using Office Help

From: Mary Sauer (gsauer_at_mycolumbus.rr.com)
Date: 03/02/05 

Date: Wed, 2 Mar 2005 08:09:53 -0500

In the Internet Explorer, tools, Advanced tab, check Disable Script Debugging
(Internet Explorer), clear Disable Script Debugging (Other), clear Disable a
notification about every script error. 

-- 
Mary Sauer MS MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"Robin McInnes" <robin@sp-amtr-ap.billycorps.fsnet.co.uk> wrote in message 
news:uqu8HXxHFHA.3376@TK2MSFTNGP14.phx.gbl...
> Hi,
>
> I am running MS Office XP Professional SP3 under MS Windows XP Professional SP2.
>
> I am having no real problems with it, but lately a curious error message appears 
> whenever I access Office Help.
>
> Whenever I access help, (either from the menu or from the 'type a question for 
> help' box), and choose the relevant topic from the blue drop-down list, the main 
> window shrinks to the left as it should, to be replaced by the help window on the 
> right.
>
> The help topic I'm wanting does appear as it should in the right pane of the help 
> window, BUT simultaneously an error message box pops up, as follows:-
>
> A Runtime Error has occurred. Do you wish to Debug?
> Line: 22
> Error: Automation server can't create object.
>
> There are two buttons labelled 'Yes' and 'No', presumably in relation to the 'Do 
> you wish to Debug?' question, but clicking either makes no difference at all; the 
> error box just disappears and the help window works normally. (But even choosing 
> 'Yes' doesn't permanently debug, because it appears again the next time I use 
> Office help.)
>
> This happens with _all_ the Office applications.
>
> The reference in the error message to a server is particularly puzzling, because my 
> machine is a stand-alone one and is not connected to any server.
>
> I can live with this, it is just a matter of clicking one of the buttons to get rid 
> of the error message and then carrying on, but it is getting a bit annoying.
>
> I have looked on the MSKB, searching for the 'automation server can't create 
> object' error message itself, but I've found nothing which seems completely 
> relevant.
>
> Has anyone any idea what might be causing the problem please?
>
> -- 
> Cheers,
> Robin McInnes
>
> Cheshire, UK
>
> (Email address in header contains a spam trap. Remove it to email me.)