Re: Problems in Office XP with Save As
From: garfield-n-odie (garfieldnodie_at_discussions.microsoft.com)
Date: 02/26/05
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Date: Sat, 26 Feb 2005 14:25:38 -0800
If you installed Windows XP update KB885250 "MS05-011: Vulnerability in
server message block could allow remote code execution", try
uninstalling KB885250 in Start | Control Panel | Add/Remove Programs.
Horatio wrote:
> Hi,
>
> We've got a Client who has, within the last 1-2 weeks, started having this
> VERY annoying problem.
>
> Very simple 2 PC peer-to-peer network, 1st PC has XP Home SP2, 2nd PC (the
> "server") is running Win 98SE.
>
> THE XP Home PC is a Dell 8200, running Office XP Pro.
>
> The problem is that every time that a file is opened from the Win 98 PC, it
> is NOT possible to use Save As to save a copy BACK to the Win 98 PC. Instead,
> we get the following error:-
>
> The folder 'M:\etc' isn't accessible. The folder may be located in an
> unavailable location, protected with a password, or the filename contains a /
> or \"
>
> If we open a file, Save AS WILL allow a copy to be saved to the LOCAL PC.
>
> If you do this, then you CAN then Save AS back to the Win 98 machine !
>
> However, as our Client routinely bases new documents on existing ones, this
> is a very "kludgey" way of working - and things worked fine until a couple of
> weeks ago.
>
> FACTS
>
> The latest service packs etc have been applied to both Windows and Office
>
> ALL office applications appear to be impacted, not just Word.
>
> It makes NO difference whether the share on the Win 98 machine is accessed
> via UNC or a mapped drive
>
> The XP Home machine has Norton Internet Security 2004 Pro installed, but the
> problem persists even if this application is uninstalled.
>
> If The XP Home machine opens a file from another XP machine, it can Save As
> back to that machine WITHOUT having to do the intermediate save to a local
> drive
>
> When the problem occurs, tests from Windows Explorer show that the share is
> still available and we can, for example, create and modify text documents on
> the Win 98 PC.
>
> As such, it appears to specifically relate to Office XP "Saving As" to Win
> 98 shares.
>
>
>
> I've found one or two other posts on other Boards on the web with people
> also reporting this problem, but nobody has yet offered a solution.
>
> Any help or guidance would be GREATLY appreciated, as both my Client - and I
> - are going grey quickly !
>
> TIA
>
> Horatio
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