Single User Unable to Open Office Documents.

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From: Reggie (Reggie_at_discussions.microsoft.com)
Date: 02/24/05


Date: Thu, 24 Feb 2005 03:45:02 -0800

I have a single user on our network who is unable to open any office
documents direct from their location. . . i.e. double clicking on the
document icon in its saved position. He is able to open all documents if he
goes into the relevant office application and uses the file/open route. He is
also unable to open any e-mail attachments unless he first saves them and
then opens them from within the relevant application using the file/open
route.

I have tried recreating the users profile, renaming the profile., renaming
the user altogether, re-installing windows office 2000. None of these have
rectified the problem. Any suggestions would be most appreciated. The user is
connecting from a thinclient via terminal services on a Small Business Server
2000 server.



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