RE: Office locks up my computer after a few minutes of use

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: higginsoft (higginsoft_at_discussions.microsoft.com)
Date: 01/20/05 

Date: Wed, 19 Jan 2005 19:21:03 -0800

Larry,

I'll bet you have an ATI Radeon. The problem is Catalyst. I uninstalled it
and MS Word works fine. Reinstalled it and Word crashes the system again.
Uninstalled it, and Word works. Try it out and see. If this is true for
you, go to ATI's site (www.ati.com) and file a problem report. If enough
folks right in to them about this, maybe they'll own up to it and fix it.

"Larry R" wrote:

> I have the same processor and the same problem!
> I need some help on this!
>
> "higginsoft" wrote:
>
> > Microsoft Office 2003 Professional locks up my computer after a few minutes
> > of use. I have already done the unistall/reinstall.
> >
> > When it happens, it is usually when I select a menu option, but not always.
> > I use two monitors, and if I move the Outlook window from one monitor to the
> > other, it is a guarantee computer lockup. Also, when it happens, some text
> > on the screen goes weird in appearance, sort of like how the different colors
> > are offset in a 3D display that requires the red/blue lens glasses.
> >
> > The only way out of the lock up is a cold reboot.
> >
> > I'm using Windows XP Pro and an Athlon 64 3500+ CPU.
> >
> > I've already had to switch to Mozilla Thunderbird so I can read my email.
> > I'll have to switch to another Word Processor if this isn't solved soon.
> >
> > Richard Higgins
> > higginsoft@cox.net

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