RE: Visual C++ Runtime Error when opening MS Outlook

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Scott Gipson (ScottGipson_at_discussions.microsoft.com)
Date: 12/27/04 

Date: Sun, 26 Dec 2004 16:09:05 -0800

Thanks for the help! I have Norton AntiViturs V10.01.13 and MS Office XP Prof
10.0.2627.0 / I have seen the site you suggested and have diabled the Office
Plug In - still no solution.

"garfield-n-odie" wrote:

> What version of Office? What version of Symantec? Try disabling the Office
> Plugin that comes with Symantec/Norton AntiVirus. See
> http://support.microsoft.com/?kbid=329820 "How to use Office programs with
> the Norton AntiVirus Office plug-in" for more info.
>
> "Scott Gipson" wrote:
>
> > I have a Sony Vaio w/Office XP Home Service Pack 2 and MS Office. System
> > worked fine for 30 days then the HD crashed and Sony sent a tech to put in a
> > new HD, then my problens started. When trying to open MS Outlook, I get a
> > Visual C++ Runtime Error and Outlook shuts down. Contacted Symantec who told
> > me to turn off email scanning but that did not solve the problem. Then
> > Symantec told me is was either a MS or Sony issue - thanks! On other
> > troubleshooting sites I have seen similar problems but after reading info on
> > this site it looks like it may be a MS Word compatibilty issue with Norton
> > Anit-Virus since MS Outlook is use Word as an email editor, but since I
> > cannot Outlook, there is no way for me to cahgne email editors or otherwise
> > troubleshoot this issue. Has anyone seen this before????
> > --
> > Scott Gipson