Re: Why can't I update office

From: Bill (Bill_at_discussions.microsoft.com)
Date: 12/26/04 

Date: Sun, 26 Dec 2004 14:23:02 -0800

Glen, I didn't get your reply.

Bill

"Glenn" wrote:

> Bill wrote:
> > I have tried about everything to get my Office 2003 to update automatically,
> > but it won't. The detect and reoair fuction doesn't work either. I have
> > downloaded the LIS Tool, but that doesn't work. When I try to install or
> > repair from the original disk, it says; the installation source for this
> > product is not available. Verify that the sourse exist and that you can
> > access it. I don't know how to verify if it is there. The Office 2003 I
> > have is one I purchased. I also get the message: The Office Update site is
> > unable to check for updates on this computer. This may be happening because
> > of one of the following reasons:
> >
> > You do not have administrative privileges for this computer.
> > There is a network problem and the detection catalog used by the Office
> > Update site failed to download. Go back to the Downloads home page and try
> > running detection again.
> > Windows Installer patch files (.MSP files) from previously applied Office
> > updates are missing from the \Windows\Installer hidden directory on your
> > computer. MSP files are stored on your computer after update installation
> > completes because they need to be referenced for future update operations. If
> > the files are missing you will not be able to apply Office updates. You may
> > also be unable to uninstall Office products as a result of the same problem.
> > Please contact Microsoft Product Support Services for assistance.
> > You installed Office updates in the past and then upgraded from Windows
> > Installer version 1.0 to Windows Installer version 1.1. For more information
> > see the KB article Windows Installer May Prompt for Install Source if
> > Unavailable.
> >
> > I need Help.
> >
> > Bill
>
>
> --
> " The road of life can only reveal itself as it is traveled; each turn
> in the road reveals a surprise. Man's future is hidden

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