Why can't I update office

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Bill (Bill_at_discussions.microsoft.com)
Date: 12/26/04


Date: Sun, 26 Dec 2004 03:37:02 -0800

I have tried about everything to get my Office 2003 to update automatically,
but it won't. The detect and reoair fuction doesn't work either. I have
downloaded the LIS Tool, but that doesn't work. When I try to install or
repair from the original disk, it says; the installation source for this
product is not available. Verify that the sourse exist and that you can
access it. I don't know how to verify if it is there. The Office 2003 I
have is one I purchased. I also get the message: The Office Update site is
unable to check for updates on this computer. This may be happening because
of one of the following reasons:

You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the Office
Update site failed to download. Go back to the Downloads home page and try
running detection again.
Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations. If
the files are missing you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result of the same problem.
Please contact Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from Windows
Installer version 1.0 to Windows Installer version 1.1. For more information
see the KB article Windows Installer May Prompt for Install Source if
Unavailable.

I need Help.

Bill



Relevant Pages

  • Re: UNABLE TO CHECK FOR UPDATES ON THIS COMPUTER
    ... Running the Windows Installer Cleanup Utility should take care of the patch ... i did download the windows installer cleanup utility w/o ... >There are some known issues with the Office Update site. ...
    (microsoft.public.officeupdate)
  • Office 2003 Update to SP1 after install of XP SP2
    ... I tried to update Office 2003 to SP 1, it tried to download for a couple ... upgraded from Windows Installer version 1.0 to Windows ... I did upgrade Office 2003 from Office XP if that matters? ...
    (microsoft.public.officeupdate)
  • Re: OE and IE stopped working after Windows Update
    ... To be absolutely safe, download the updates and save for a later, offline install. ... FWIW installing Windows Installer v3.1 update here on two machines did ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Office 2003 Update to SP1 after install of XP SP2
    ... > tried to download for a couple seconds then just said download ... > you will not be able to apply Office updates. ... > upgraded from Windows Installer version 1.0 to Windows ... > article Windows Installer May Prompt for Install Source ...
    (microsoft.public.officeupdate)
  • Re: Graphic converter query - transparency
    ... I was thinking of castle. ... make your installer available; an ftp site isn't a software installer in ... size of TeX has to do with anything. ... So you are saying that everything in that download is directly useful? ...
    (uk.comp.sys.mac)